New McKinsey research reveals a significant AI adoption gap. While 88% of organizations use AI, nearly two-thirds haven't scaled it beyond pilots, meaning they are not behind their peers. This explains why only 39% report enterprise-level EBIT impact. True high-performers succeed by fundamentally redesigning workflows, not just experimenting.

While AI can easily replicate simple SaaS features (e.g., a server alert), it poses little threat to deeply embedded enterprise systems. The complexity, integrations, and "dark matter" of these platforms create a "hostage" dynamic where ripping them out is impractical, regardless of cloning capabilities.

Organizations must urgently develop policies for AI agents, which take action on a user's behalf. This is not a future problem. Agents are already being integrated into common business tools like ChatGPT, Microsoft Copilot, and Salesforce, creating new risks that existing generative AI policies do not cover.

A Google/Ipsos survey reveals the U.S. has the lowest AI optimism and is the only surveyed nation without majority AI use. This is not just a consumer trend but a strategic vulnerability, suggesting a national reluctance to adapt that could hinder economic and technological progress as other nations embrace AI.

To gauge AI's true impact on SaaS giants, ignore their slow-to-change enterprise customers. Instead, analyze the adoption patterns of new, small companies. If startups are skipping established SaaS platforms for AI tools, it signals a bottom-up disruption that will eventually reach the enterprise.

While companies report low official adoption, about 50% of workers use AI and hide the resulting productivity gains. This 'shadow adoption' stems from fear that revealing AI's efficiency will lead to layoffs instead of rewards, preventing companies from capitalizing on the technology's full potential.

There is a significant gap between how companies talk about using AI and their actual implementation. While many leaders claim to be "AI-driven," real-world application is often limited to superficial tasks like social media content, not deep, transformative integration into core business processes.

A significant disconnect exists between AI's market valuation, which prices in massive future GDP growth, and its current real-world economic impact. An NBER study shows 80% of US firms report no productivity gains from AI, highlighting that market hype is far ahead of actual economic integration and value creation.

The widespread use of paper forms in healthcare and the persistence of billion-dollar fax and receipt industries signal that real-world AI penetration will be slow. If businesses haven't adopted basic digital tools, the leap to complex AI systems will likely take 20+ years, not a few.