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The current crisis of faith in society isn't new; people have always known individuals can be corrupt. What has changed is the demonstrable proof that core institutions—government, media, etc.—are systemically incompetent and corrupt. This breakdown erodes the foundational ideologies, like democracy, that these institutions were meant to uphold.
The speaker uses the political science term "personalist regime" to describe how Trump has blurred the distinction between his personal aims and the demands of the state. This erodes institutional norms and trust in a way that, like a broken personal trust, cannot be easily or quickly repaired.
When responsible actors in civil society and media ignore or downplay fraud, they create a vacuum. This field is then ceded to irresponsible demagogues who, while potentially careless or ungentle in their methods, are telling a truth the public can see. This erodes trust in institutions that appear to be willfully blind.
When scandals implicate leaders across the political spectrum, public trust in institutions collapses. This creates a vacuum that can only be filled by a new, trusted group of leaders and investigators, akin to "The Untouchables," who are perceived as incorruptible.
The Jeffrey Epstein case illustrates how a lack of institutional oversight creates power vacuums. These vacuums are filled by bad actors who use favors and influence to corrupt leaders across politics, business, and academia, undermining democratic structures.
Figures like Donald Trump don't create populist movements; they rise by capitalizing on pre-existing societal problems like economic despair. Focusing on removing the leader ignores the root causes that allowed them to gain power, ensuring another similar figure will eventually emerge.
The current level of hyper-partisanship is not a recent phenomenon but the culmination of a continuous, 40-year decline in public trust across all major institutions, including government, media, and church. Trust was significantly higher even during past national traumas like the assassinations of the 1960s and Watergate.
The perception of national decline in the US is not limited to one political side. Polling indicates that both left and right-leaning citizens believe the country's constitutional order and institutions are breaking down. The key difference is that each side is simply happy when their faction is temporarily "winning" the process of collapse.
As public trust in institutions erodes and people retreat into insular communities, communications professionals have a greater opportunity to demonstrate value. They can do this by fostering understanding and brokering connections between disparate and isolated groups.
The rise of peer-to-peer communication and transparency is dissolving the credibility of centralized institutions (governments, media). These institutions can no longer maintain a facade of perfection as their flaws are constantly exposed, leading to a crisis of authority in society.
Constant exposure to scandals and amoral leaders creates a deep societal yearning for basic decency and good character in public figures. The value of having trustworthy role models in power becomes starkly apparent only in their absence, making it an underrated commodity.