Similar to SEO for search engines, advertisers are developing "Generative Engine Optimization" (GEO) to influence the results of AI chatbots. This trend threatens to compromise AI's impartiality, making it harder for consumers to trust the advice and information they receive.
The proliferation of AI-generated content has eroded consumer trust to a new low. People increasingly assume that what they see is not real, creating a significant hurdle for authentic brands that must now work harder than ever to prove their genuineness and cut through the skepticism.
There is emerging evidence of a "pay-to-play" dynamic in AI search. Platforms like ChatGPT seem to disproportionately cite content from sources with which they have commercial deals, such as the Financial Times and Reddit. This suggests paid partnerships can heavily influence visibility in AI-generated results.
Earned media is a primary source for generative AI, appearing in over 60% of brand reputation-related responses according to research. This positions PR at the center of the new "Generative Engine Optimization" (GEO) landscape, creating the most significant strategic opportunity for the industry in over a decade.
A new marketing tactic involves creating high-quality, AI-generated content on platforms like Reddit to promote a product. The goal is to have this seemingly authentic user content indexed and then surfaced by LLMs like ChatGPT in their summaries, creating an insidious and hard-to-detect marketing channel.
The company actively works to prevent its answer engine from being gamed by "AI SEO" tactics. The core purpose is to maintain accuracy and trustworthiness; if a user can manipulate the results, that trust is broken. Perplexity views it as an arms race, stating they have "better engineers" to patch any hacks that so-called AI SEO firms might discover.
If your brand isn't a cited, authoritative source for AI, you lose control of your narrative. AI models might generate incorrect information ('hallucinations') about your business, and a single error can be scaled across millions of queries, creating a massive reputational problem.
For an AI chatbot to successfully monetize with ads, it must never integrate paid placements directly into its objective answers. Crossing this 'bright red line' would destroy consumer trust, as users would question whether they are receiving the most relevant information or simply the information from the highest bidder.
The future of search isn't just about Google; it's about being found in AI tools like ChatGPT. This shift to Generative Engine Optimization (GEO) requires creating helpful, Q&A-formatted content that AI models can easily parse and present as answers, ensuring your visibility in the new search landscape.
Marketers must evolve from SEO to GEO, optimizing content for how brands appear in LLM results. This requires a new content strategy that treats the LLM as a distinct persona or channel, creating content specifically for it to crawl and ensuring accurate brand representation.
As users increasingly get answers from AI assistants, marketing strategy must evolve from Search Engine Optimization (SEO) to Generative Engine Optimization (GEO). This means creating diverse, authoritative content across multiple platforms (podcasts, PR, articles) with the goal of being cited as a trusted source by AI models themselves.