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  1. The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
  2. #772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing
#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX · Nov 21, 2025

Beyond automation: AI enhances marketer creativity and strategy. Contentful's CMO on building an AI culture and the future of marketing roles.

AI Creates Hybrid Roles like the "Content Automation Strategist"

Rather than just replacing jobs, AI is fostering the emergence of new, specialized roles. The "Content Automation Strategist," for example, is a position that merges creative oversight with the technical skill to use AI for scaling content production and personalization effectively.

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing thumbnail

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·3 months ago

"Generative Engine Optimization" (GEO) Will Become the Next Key Focus for Marketers

Marketers must evolve from SEO to GEO, optimizing content for how brands appear in LLM results. This requires a new content strategy that treats the LLM as a distinct persona or channel, creating content specifically for it to crawl and ensuring accurate brand representation.

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing thumbnail

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·3 months ago

Leaders Should Prioritize Building an AI Culture, Not Just Acquiring AI Tools

The primary focus for leaders should be fostering a culture of safe, ethical, and collaborative AI use. This involves mandatory training and creating shared learning spaces, like Slack channels for prompt sharing, rather than just focusing on tool procurement.

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing thumbnail

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·3 months ago

AI's Failure to Boost Output Stems From Underinvestment, Not Tech Inefficiency

An "optimization-execution gap" reveals that while 96% of CMOs prioritize AI, only 65% make meaningful investments. This lack of commitment leaves teams stuck in an experimentation phase, preventing the deep workflow integration needed for significant productivity gains.

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing thumbnail

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·3 months ago

Marketers Must Adopt "Evidence-Based Creativity" Using AI for Strategy, Not Just Measurement

Marketers should use AI-driven insights at the beginning of the creative process to inform campaign strategy, rather than solely at the end for performance analysis. This approach combines human creativity with data to create more resonant campaigns and avoid generic AI-generated content.

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing thumbnail

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·3 months ago

AI's Rise Makes Hiring for Soft Skills like Curiosity and Empathy Mission-Critical

As AI handles technical tasks, uniquely human skills like curiosity, empathy, and judgment become paramount. Leaders must adapt their hiring processes to screen for these non-replicable soft skills, which are becoming more valuable than traditional marketing competencies.

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing thumbnail

#772: Contentful CMO Elizabeth Maxson on AI-augmented human creativity in marketing

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·3 months ago