In today's hype-driven AI market, founders must ignore 'false signals' like media attention and investor interest. These metrics have zero, or even negative, correlation with building a useful product. The only signal that matters is genuine user love and feedback from actual customers.
The rapid growth of AI products isn't due to a sudden market desire for AI technology itself. Rather, AI enables superior solutions for long-standing customer problems that were previously addressed with inadequate options. The demand existed long before the AI-powered supply arrived to meet it.
Vanity metrics like total revenue can be misleading. A startup might acquire many low-priced, low-usage customers without solving a core problem. Deep, consistent user engagement statistics are a much stronger indicator of genuine, 'found' demand than top-line numbers alone.
The current fundraising environment is the most binary in recent memory. Startups with the "right" narrative—AI-native, elite incubator pedigree, explosive growth—get funded easily. Companies with solid but non-hype metrics, like classic SaaS growers, are finding it nearly impossible to raise capital. The middle market has vanished.
Since today's AI companies grow too fast to have multi-year renewal data, investors must adapt their diligence. The focus shifts from long-term retention to short-cycle retention and, crucially, deep product engagement. High usage is the best leading indicator of future stickiness and value.
Lin warns that much of today's AI revenue is 'experimental,' where customers test solutions without long-term commitment. He calls annualizing this pilot revenue 'a joke.' He advises founders to prioritize slower, high-quality, high-retention revenue over fast, low-quality growth that will eventually churn.
The current AI hype cycle can create misleading top-of-funnel metrics. The only companies that will survive are those demonstrating strong, above-benchmark user and revenue retention. It has become the ultimate litmus test for whether a product provides real, lasting value beyond the initial curiosity.
The AI fundraising environment is fueled by investors' personal use of the products. Unlike B2B SaaS where VCs rely on customer interviews, they directly experience the value of tools like Perplexity. This firsthand intuition creates strong conviction, contributing to a highly competitive investment landscape.
In rapidly evolving markets like AI, founders often fall into psychological traps, such as feeling they are too late or that funding has dried up. However, the current environment offers unprecedented organic user demand and technological leverage, making it an ideal time to build if you can ignore the noise.
Winning accolades like Product of the Day/Week/Month provides an initial user spike but doesn't guarantee product-market fit. True PMF is indicated by sustained, accelerating organic word-of-mouth growth, not a launch-driven bump that later flattens out.
After building numerous AI tools, Craig Hewitt realized many popular applications (e.g., AI avatars, voice cloning) are worthless novelties. He pivoted from creating flashy tech demos to focusing only on building commercially viable products that solve tangible business problems for customers.