At Perplexity, the design system lives in the codebase, not Figma. Designers contribute directly to the frontend, creating a single source of truth that eliminates drift between design files and production code, forcing a highly practical and collaborative process.

Engineering often defaults to a 'project mindset,' focusing on churning out features and measuring velocity. True alignment with product requires a 'product mindset,' which prioritizes understanding the customer and tracking the value being delivered, not just the output.

Product teams often use placeholder text and duplicate UI components, but users don't provide good feedback on unrealistic designs. A prototype with authentic, varied content—even if the UI is simpler—will elicit far more valuable user feedback because it feels real.

Early demos shouldn't be used to ask, "Did we build the right thing?" Instead, present them to customers to test your core assumptions and ask, "Did we understand your problem correctly?" This reframes feedback, focusing on the root cause before investing heavily in a specific solution.

Shift the definition of "done" from "code checked in" to "logged in as the user and verified the feature works as intended." This simple directive forces engineers to engage with the product from a user's perspective, fostering ownership and higher quality work.

Products are no longer 'done' upon shipping. They are dynamic systems that continuously evolve based on data inputs and feedback loops. This requires a shift in mindset from building a finished object to nurturing a living, breathing system with its own 'metabolism of data'.

The current model of separate design files and codebases is inefficient. Future tools will enable designers to directly manipulate production code through a visual canvas, eliminating the handoff process and creating a single, shared source of truth for the entire team.

The most effective product reviews eliminate all abstractions. Forbid presentations, pre-reads, and storytelling. Instead, force the entire review to occur within the actual prototype or live code. This removes narrative bias and forces an assessment of the work as the customer will actually experience it.

The true power of UX research is aligning the entire product team with a common understanding of the user. This shared language prevents working at cross-purposes and building a disjointed product that users can feel.