Get your free personalized podcast brief

We scan new podcasts and send you the top 5 insights daily.

Marketers often fear annoying registrants with too many emails. However, sending two reminders on the day of a webinar—one four hours out and another within the hour—is a proven tactic to maximize show-up rates. Registrants have already opted in and benefit from the reminders.

Related Insights

For marketers not ready to commit to a "live only" model, a powerful alternative is to publicly state that the on-demand recording won't be available for 30 days. This creates immediate urgency and a fear of missing out, compelling registrants who want the information now to show up for the live session.

Contrary to belief, Fridays are a peak day for webinar registration as professionals focus on self-improvement. Similarly, sending long-form emails on Sunday mornings sees high click-through rates as executives catch up on reading without workplace distractions.

After someone registers for your webinar, invite them to ask a question via VideoAsk. Personally reply with a custom video, validating their question without fully answering it, to build rapport and confirm they'll be attending live.

Contrary to the common practice of avoiding Friday for professional events, recent data shows it has become a top day for webinar attendance, along with Thursday. The show-up rate for Friday webinars has surged from 27% to 35%, a huge increase that marketers should leverage.

Most registrants who miss a live webinar never watch the on-demand recording. By making an event 'Live Only' and promoting it as such, marketers create urgency that drives higher live attendance. Live attendees convert to pipeline at a 400% higher rate than those who don't show up.

Instead of guessing whether a day-of confirmation email helps or hurts, treat it as a variable to test. Send the email to one cohort of prospects and not to another, then track the show rates for each group. Even a small percentage increase can be significant, providing data-driven validation for your process.

Instead of a standard email reminder, send a short confirmation video on the morning of the meeting. This personal touch confirms the appointment, reiterates the value proposition for them, and invites the prospect to add agenda items, which significantly increases attendance rates.

Go beyond the standard 'attended vs. no-show' segmentation. Airops’ follow-up strategy considers if it's a person's first event or fifteenth. A new attendee gets a simple recap, while a veteran attendee might get a deep-dive on a new product feature, creating a more relevant experience.

To combat declining live attendance, create an 'attend to receive' incentive. Offer exclusive content like a summary guide, beta access, or a special Q&A session available only to those who attend the live broadcast, making it a primary element of your promotion.

If a 'Live Only' strategy is too restrictive, create scarcity by announcing that the on-demand recording will not be available for 30 days. This hybrid approach creates a compelling reason for people who need the information immediately to show up live, without completely excluding those who can't attend.