Greg Jackson, founder of Octopus Energy, seeks "T-shaped" employees. This model values individuals who possess deep expertise in one specific area (the T's vertical bar) while also having the broad, adjacent knowledge to collaborate across functions (the horizontal bar).

Related Insights

A senior engineer's greatest impact often comes not from being the deepest technical expert, but from having enough context across multiple domains (marketing, PR, engineering) to act as a translator. They synthesize information and help teams with deep expertise navigate complex, cross-functional decisions.

Building the next generation of industrial technology requires a specific cultural and talent synthesis. Success demands combining Silicon Valley’s software-first culture and talent with the deep, domain-specific knowledge of industrial veterans who understand real-world constraints and past failures.

The ideal founder archetype starts with deep technical expertise and product sense. They then develop exceptional business and commercial acumen over time, a rarer and more powerful combination than a non-technical founder learning the product.

The most effective operators, dubbed 'dolphins,' can fluidly move between altitudes: operating strategically at 10,000 feet with founders, managing at 5,000 feet, and executing tactically in the weeds at 1,000 feet. This ability to oscillate is a key trait to hire for, especially in advisory or early-stage leadership roles.

Career growth isn't just vertical; it can be more powerful laterally. Transferring skills from one industry to another provides a unique perspective. For example, using music industry insights on audience behavior to solve a marketing challenge for a video game launch.

A zigzag career path across diverse but adjacent roles (e.g., sales, operations, project management) provides a broader, more holistic business awareness. This cross-functional experience is more valuable for senior strategic roles than a narrow, linear progression up a single ladder.

The traditional tech team structure of separate product, engineering, and design roles is becoming obsolete. AI startups favor small teams of 'polymaths'—T-shaped builders who can contribute across disciplines. This shift values broad, hands-on capability over deep specialization for most early-stage roles.

When hiring for the C-suite, the importance of domain expertise varies by role. For Chief Product Officers, a deep passion and knowledge of the problem space is critical for setting vision. For engineering leaders (CTOs/VPs), specific domain experience is less important than relevant tech stack knowledge and transformation skills.

In a fast-moving environment, rigid job descriptions are a hindrance. Instead of hiring for a specific role, recruit versatile "athletes" with high general aptitude. A single great person can fluidly move between delivery, sales, and product leadership, making them far more valuable than a specialist.

The creator of Claude Code prioritizes hiring generalists who possess skills beyond coding, such as product sense and a desire to talk to users. This 'full-stack' approach, where even PMs and data scientists code, fosters a more effective and versatile team.

Octopus Energy Founder Hires "T-Shaped" People with Deep Skill and Broad Knowledge | RiffOn