Instead of cold outreach, Accel Events hosts dinner events for potential customers and partners. They create a valuable community space for senior professionals to discuss shared challenges, without ever pitching their product. This builds trust and generates inbound interest and direct requests for calls, proving more effective than traditional sales tactics.
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To get meetings with busy leaders before her product was ready, founder Janice Omadeke explicitly stated, "I am too early for you to purchase this." This non-threatening approach lowered their guard, reframing the conversation from a sales pitch to a collaborative session focused on learning their problems.
GoProposal didn't push sales. Instead, they focused on developing prospects' understanding of the problem through content like books. This educated them into becoming better customers who signed up faster, stayed longer, and spent more, as they were primed for the solution.
In-person meetings are fundamentally more effective for building trust than any amount of digital communication. This trust is the foundation for significant business decisions, as people buy from individuals and brands with whom they've had a positive, tangible experience.
Instead of cold calling, ask a target executive for a 10-minute interview for an article you're writing on an industry topic. This non-salesy approach grants access, positions you as an expert, and initiates a relationship on collaborative, not transactional, terms.
Instead of pitching features, Katera builds AI agents that find sales opportunities for their prospects (e.g., relevant Reddit threads) and sends those leads directly. This "show, don't tell" approach provides immediate value and dramatically increases response rates.
Transform your customer base into a community by hosting exclusive meetups. This strategy builds a "culture machine" where customers feel like family, fostering loyalty and generating organic referrals without a hard sales pitch.
Structure customer validation across two meetings. The first is framed as a request for help to validate an idea, building rapport without sales pressure. The second presents the honed solution based on their feedback, creating a natural and easier transition into a sales conversation with a trusted partner.
Facing a skeptical, older demographic, Spectora's founders built trust by taking a genuine interest in prospects' businesses and personal lives, actively avoiding product talk. This "anti-sell" strategy created a positive long-term impression, turning skeptics into fans and customers years later.
The most valuable, long-term relationships at conferences are not made during official sessions but in informal settings like dinners or excursions. Actively inviting people to these outside activities is key to building deeper connections that last for years.
Even for extroverts, large, loud conference parties are ineffective for meaningful business conversations. Smaller, more intimate events like dinners provide a better environment for building genuine relationships, gathering informal customer references, and discussing strategic business challenges in a relaxed setting.
