The goal of networking shouldn't be to find your next customer. Instead, strategically identify and connect with potential referral partners. One such partner can become a center of influence, introducing you to hundreds of ideal customers, far outweighing the value of a single transaction.

Differentiate marketing channels by their purpose. Use online platforms for broad reach and repeated touchpoints. Reserve offline, in-person events for fostering the genuine, vulnerable connections that are difficult to replicate digitally and are critical for building strong relationships.

Events over-index on extrovert-friendly networking. Rachel Andrews notes that since most attendees are introverts or "ambiverts," passive formats like topic tables are ineffective. Success requires forcing connections in smaller, structured, and fun ways, like a pickleball tournament, which facilitates natural bonding over forced conversation.

A formal conference ticket isn't necessary to extract significant value. The ecosystem of events, vendor lounges, and networking dinners surrounding a major conference like Dreamforce offers just as many opportunities for learning and connection as the official sessions, often in more intimate and accessible settings.

While online platforms excel at one-to-many content delivery, the unique value of offline events lies in creating psychological safety for vulnerability. Small, in-person group settings allow participants to share business fears and struggles, forging much deeper bonds than a scaled online format allows.

Attendees often value spontaneous conversations more than structured entertainment. To facilitate this, event planners should deliberately create an environment for connection. This means lowering music volume, adding comfortable seating, and avoiding a packed schedule, especially during welcome parties.

The most valuable insights from a mastermind rarely come from structured sessions like hot seats. Instead, they emerge from informal interactions: side conversations during breaks at live events, direct messages, and one-on-one follow-ups. Proactively create these connections instead of just collecting takeaways.

The most valuable, long-term relationships at conferences are not made during official sessions but in informal settings like dinners or excursions. Actively inviting people to these outside activities is key to building deeper connections that last for years.

The most important part of a specialized conference isn't the talks, which are typically recorded, but the 'hallway track'—the unstructured conversations with speakers and other expert attendees. Maximizing this value requires intentionality and a clear goal for engagement, as these serendipitous connections are the primary reason to attend in person.