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The common belief is that large companies don't experiment enough. According to Cisco's Jeetu Patel, the real failure is their inability to go 'all in' when an experiment works. They tend to keep hedging their bets instead of decisively doubling down on a clear winner.
Quoting Jeff Bezos, the speaker highlights that business outcomes have a 'long-tailed distribution.' While you will strike out often, a single successful venture can generate asymmetric returns that are orders of magnitude larger than the failures, making boldness a rational strategy.
An innovation arm's performance isn't its "batting average." If a team pursues truly ambitious, "exotic" opportunities, a high failure rate is an expected and even positive signal. An overly high success rate suggests the team is only taking safe, incremental bets, defeating its purpose.
Scientist-founders often believe one more experiment will prove their hypothesis. To succeed as a CEO, they must shift from scientific curiosity to ruthless capital discipline, killing unviable programs and building a team that challenges ideas, not just executes them.
In large companies, a culture of A/B testing every decision can become a crutch that stifles innovation and speed. It leads to risk aversion and organizational lethargy, as teams lose the muscle for making convicted, gut-based decisions informed by qualitative customer feedback.
When scaling rapidly, companies naturally develop departmental silos and a tendency towards small, incremental improvements. These two forces actively work against the bold, cross-functional bets required to reach the next revenue milestone and must be actively fought.
Corporate creativity follows a bell curve. Early-stage companies and those facing catastrophic failure (the tails) are forced to innovate. Most established companies exist in the middle, where repeating proven playbooks and playing it safe stifles true risk-taking.
True innovation requires leaders to adopt a venture capital mindset, accepting that roughly nine out of ten initiatives will fail. This high tolerance for failure, mirroring professional investment odds, is a prerequisite for the psychological safety needed for breakthrough results.
Small firms can outmaneuver large corporations in the AI era by embracing rapid, low-cost experimentation. While enterprises spend millions on specialized PhDs for single use cases, agile companies constantly test new models, learn from failures, and deploy what works to dominate their market.
Companies like Instagram that succeed early become risk-averse because they lack experience in navigating failure. In contrast, enduring early struggles builds resilience and a willingness to experiment, which is critical for long-term innovation.
A profitable business is a complex system that works. Changing one variable by pursuing something 'new' is statistically more likely to break the system than improve it. The highest risk-adjusted move is to do 'more' of what already works, even if it requires solving a much harder underlying problem.