Instead of a generic description, lead with one sentence detailing your most impressive accomplishment. "We helped launch the consumer brand Poppy" is a "kill shot" that provides immediate credibility far more powerfully than saying "we're a CPG marketing agency."
To capture a client's attention, ask for permission to skip the standard agency background and strategy slides. Dive straight into the creative concepts, which is what they are most eager to see and discuss, and read the rest later.
Instead of crafting a story internally, ask your best customers what they say about you to others. Their organic language reveals what's truly interesting, memorable, and different about your brand, providing a powerful, market-tested narrative.
Go beyond simply describing customer pain points. Give their core problem a unique, memorable name (e.g., "the invisible sales team"). This act of naming establishes you as an expert, builds instant credibility, and gives the prospect a new lens through which to view their challenge.
A successful cold pitch isn't an essay about your brand's story. It should be short enough to maintain interest, compellingly frame the value you offer the recipient (not the other way around), and end with a clear, actionable request like sending samples.
Use the analogy of elite special forces (SAS) to quickly communicate that your marketing services are highly specialized, tactical, and targeted, not broad-stroke campaigns. This frames your agency as a precise, high-impact unit for clients.
Don't save your best proof points for the end of an ad. To combat distraction, establish authority immediately by stating a powerful credibility marker—like running an eight-figure business or having an Inc. 5000 award—in the first few seconds. This frames the rest of your message and compels the audience to listen.
When transitioning to a new industry, your lack of domain knowledge is secondary. Focus on your "superpower": the proven, repeatable process you use to deliver results. Articulate your ability to launch, rally teams, and solve problems, as these core skills are universally valuable.
A subtle language shift from "we helped companies like you" to "we've been selected by companies like you" frames your solution as the winner in a competitive evaluation. It implies other smart buyers chose you over alternatives, building powerful confidence and social proof.
Early outreach often fails by pitching an unproven value proposition. Instead, founders should use "Founder Magic"—leveraging their unique background, story, or mission to make themselves so interesting that prospects agree to a meeting out of sheer curiosity. The outreach should be product-agnostic and focus on being compelling as a person.
Appleton's core branding advice is to stop being humble and immediately showcase what makes you unique. You have mere seconds to grab attention. Instead of showing process, show transformative results and high-profile endorsements. Clearly articulate why you are the best at what you do, instantly.