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  1. OnBase: Smashing Sales and Marketing Misalignments
  2. Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI
Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI

OnBase: Smashing Sales and Marketing Misalignments · Jan 15, 2026

B2B deals are won by buying groups, not single buyers. AI is the key to identifying, engaging, and personalizing content for every stakeholder.

Describe Your B2B Agency as the 'SAS of Marketing' to Convey Elite Specialization

Use the analogy of elite special forces (SAS) to quickly communicate that your marketing services are highly specialized, tactical, and targeted, not broad-stroke campaigns. This frames your agency as a precise, high-impact unit for clients.

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI thumbnail

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI

OnBase: Smashing Sales and Marketing Misalignments·a month ago

Sales Teams Now Drive Buying Group Adoption by Pushing Marketing for Support

Salespeople, tired of deals being killed by unknown stakeholders, are increasingly initiating the move to a buying group model. They are now asking their marketing counterparts for help engaging the entire committee, reversing the traditional flow of strategy.

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI thumbnail

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI

OnBase: Smashing Sales and Marketing Misalignments·a month ago

Start Your Buying Group Strategy with a Whiteboard, Not an AI Tool

The most effective first step toward a buying group strategy is a low-tech, collaborative session. Get sales and marketing in a room to manually map out the buying committee on a whiteboard before turning to any software for validation or execution.

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI thumbnail

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI

OnBase: Smashing Sales and Marketing Misalignments·a month ago

Grant Your Marketing Agency Access to Sales' LinkedIn for Early-Stage Nurturing

Empower your marketing team or agency to manage salesperson LinkedIn profiles to send connection requests and run nurtured messaging cadences. This establishes credibility and a direct communication channel within target accounts before a formal sales handoff.

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI thumbnail

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI

OnBase: Smashing Sales and Marketing Misalignments·a month ago

Form 'Sales Pods' Where Reps Are Accountable to Marketing for Lead Follow-Up

Bridge the sales-marketing gap by creating 'sales pods' where the marketing team or agency presents qualified accounts and holds sales accountable for engagement. This keeps marketing involved post-handoff and ensures valuable signals are acted upon promptly.

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI thumbnail

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI

OnBase: Smashing Sales and Marketing Misalignments·a month ago

AI's True B2B Power Lies in Curating Relevant Content, Not Mass Production

Instead of using AI for mass content creation, which leads to overload, leverage it to adapt a core value proposition into highly relevant messaging for each persona within a buying group (CEO, CTO, CFO), addressing their specific pain points.

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI thumbnail

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI

OnBase: Smashing Sales and Marketing Misalignments·a month ago

Salespeople Prematurely Disqualify Accounts by Mistaking One Contact's 'No' for a Group Decision

A single contact qualifying out an offer does not mean the entire account is a dead end. In B2B deals with large buying groups, other stakeholders may have different needs. Marketing must continue to monitor the account for other buying signals.

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI thumbnail

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI

OnBase: Smashing Sales and Marketing Misalignments·a month ago

Frame Cross-Selling to Existing Customers as the 'New Net New' for Efficient Growth

Acquiring net new customers is expensive and resource-intensive. A more efficient growth strategy is to focus on expanding business within your existing customer base, treating these upsell and cross-sell opportunities with the same strategic importance as new logo acquisition.

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI thumbnail

Ep. 581 | The single-buyer myth: why B2B deals are really won by buying groups and AI

OnBase: Smashing Sales and Marketing Misalignments·a month ago