There's a fundamental difference in how people build influence. Manipulative "political operators" collect allies for short-term, transactional gain. In contrast, genuine leaders invest in building deep, transformational relationships based on mutual trust and respect.

Political and social climates are prone to volatile swings. Instead of reacting to short-term trends (e.g., DEI focus vs. rollback), leaders should define their company by core principles that will remain true in two decades. This provides stability and authenticity, making everything else just a fleeting trend.

Marketing professor Marcus Collins argues that the true test of brand leadership isn't crafting a purpose statement, but adhering to it when faced with challenges or pressure on shareholder value. Many leaders evangelize their brand's point of view only when convenient, which ultimately undermines authenticity.

If a decision has universal agreement, a leader isn't adding value because the group would have reached that conclusion anyway. True leadership is demonstrated when you make a difficult, unpopular choice that others would not, guiding the organization through necessary but painful steps.

In a crisis, the public knows no one has all the answers. Attempting to project absolute certainty backfires. A more effective strategy is "confident humility": transparently sharing information gaps and explaining that plans will evolve as new data emerges, which builds credibility.

In politics, the perception of strength and decisiveness can be more electorally powerful than being correct but appearing weak or compromising. This principle explains why a political party might maintain a hardline stance that is unpopular, as the image of strength itself resonates more with voters than the nuance of being “right.”

Honesty alone is insufficient for leadership because day-to-day realities can be volatile. Effective leaders provide stability by being consistently honest. This creates a predictable environment, manages expectations, and allows team members to know exactly what they are signing up for.

A business decision aims to gamify and optimize a specific outcome. A principle decision is based on core values, made without knowing the outcome, to be remembered favorably regardless of the result. Sticking to principles may mean losing a short-term battle but ultimately wins the war by building trust.

Many leaders focus on having the correct analysis. However, true leadership requires understanding that being right is useless if you can't persuade and influence others. The most successful leaders shift their focus from proving their correctness to finding the most effective way to communicate and achieve their goals.