An AI application can be a powerful business, even as a 'wrapper,' if it serves a niche audience that is unlikely to use a frontier model like GPT directly. The defensibility comes not from unique technology but from a deeply tailored user experience for a specific market, such as language-learning for children.
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Instead of competing with OpenAI's mass-market ChatGPT, Anthropic focuses on the enterprise market. By prioritizing safety, reliability, and governance, it targets regulated industries like finance, legal, and healthcare, creating a defensible B2B niche as the "enterprise safety and reliability leader."
To build a durable business on top of foundation models, go beyond a simple API call. Gamma creates a moat by deeply owning an entire workflow (visual communication) and orchestrating over 20 different specialized AI models, each chosen for a specific sub-task in the user journey.
The "AI wrapper" concern is mitigated by a multi-model strategy. A startup can integrate the best models from various providers for different tasks, creating a superior product. A platform like OpenAI is incentivized to only use its own models, creating a durable advantage for the startup.
The notion of building a business as a 'thin wrapper' around a foundational model like GPT is flawed. Truly defensible AI products, like Cursor, build numerous specific, fine-tuned models to deeply understand a user's domain. This creates a data and performance moat that a generic model cannot easily replicate, much like Salesforce was more than just a 'thin wrapper' on a database.
While large language models (LLMs) are powerful general tools, they will be outcompeted in specific verticals by specialized AI applications. These niche products, like Calm for meditation, win by providing superior design, features, and community tailored to a dedicated user base.
Most successful SaaS companies weren't built on new core tech, but by packaging existing tech (like databases or CRMs) into solutions for specific industries. AI is no different. The opportunity lies in unbundling a general tool like ChatGPT and rebundling its capabilities into vertical-specific products.
Counter to fears that foundation models will obsolete all apps, AI startups can build defensible businesses by embedding AI into unique workflows, owning the customer relationship, and creating network effects. This mirrors how top App Store apps succeeded despite Apple's platform dominance.
While many legal AI tools use the same foundational models, they differentiate by offering features crucial for law firms: strict permissions, compliance controls, and integrations with proprietary legal databases like Westlaw. This 'packaging' of trust is the real product, for which discerning law firms willingly pay a premium.
YC Partner Harsh Taggar suggests a durable competitive moat for startups exists in niche, B2B verticals like auditing or insurance. The top engineering talent at large labs like OpenAI or Anthropic are unlikely to be passionate about building these specific applications, leaving the market open for focused startups.
Perplexity's CEO argues that building foundational models is not necessary for success. By focusing on the end-to-end consumer experience and leveraging increasingly commoditized models, startups can build a highly valuable business without needing billions in funding for model training.
