Instead of only focusing on corporate buyers, CPG brands should build relationships with individual store managers. A manager who becomes an advocate for your product can carry more weight internally than a cold outreach to headquarters.
Getting into one local Whole Foods wasn't just a sale; it was a key. Travis immediately leveraged that single, high-credibility placement to persuade other local retailers to carry his product. He understood that one prestigious "yes" acts as powerful social proof, creating a domino effect for distribution.
Instead of only targeting decision-makers, call lower-level employees. They are not prospects but sources of internal information ('narrators') who can provide specific data and stories. This insider knowledge makes your eventual pitch to a director or CFO far more compelling and credible.
Getting a partnership deal done requires more than a good pitch; it requires an internal advocate. Leaders should leverage their network to identify and cultivate a champion inside the target company. This person is critical for navigating internal bureaucracy and pushing the deal over the goal line, as "there's a million ways for deals to die."
A successful cold pitch isn't an essay about your brand's story. It should be short enough to maintain interest, compellingly frame the value you offer the recipient (not the other way around), and end with a clear, actionable request like sending samples.
Rather than approaching executives first, prospect the individual contributors who will actually use your solution. By creating internal champions at the user level, you generate a 'gravitational pull' that brings you into executive conversations with pre-built support, making decision-makers more receptive to your message.
Jane Wurwand advises a premium food startup to avoid large supermarkets early on. Big chains demand high volume and have long payment cycles that can crush a new business. Instead, focus on small, high-end local grocers where the brand story can shine and payment terms are more manageable.
To get into a major retailer, don't just prove your product sells. Show buyers data that you bring new customers to their category, growing the entire market rather than just cannibalizing sales from existing brands on the shelf.
In complex enterprise sales, don't rely solely on your champion. Proactively connect with every member of the buying committee using personal touches like video messages. This builds a network of allies who can provide crucial information and help salvage a deal if it stalls.
A single internal advocate can be easily dismissed by others as just "the person who likes that vendor." However, cultivating three or more champions from different parts of the business fundamentally changes the dynamic. This transforms individual preference into organizational consensus, making your solution the clear and accepted choice.
To compete in department stores, Alex Faherty personally visited all 10 initial Nordstrom locations. He told the brand story directly to salespeople, recognizing they were the ultimate gatekeepers to customers and their buy-in paid long-term dividends.