AI makes it easy to send mass emails, but they often sound robotic. Buyers now recognize and block this "sycophantic crap," making personalized, human-written emails more crucial than ever for standing out and avoiding domain-level blocks.
As buyers increasingly screen calls, leaving effective voicemails is a critical skill. The key insight is that many platforms transcribe voicemails, so messages should be crafted to be read clearly. This skill, combined with multi-channel sequencing and navigating AI gatekeepers, is essential for today's sales reps.
To gain intelligence on hard-to-reach buyers in departments like IT or HR, try calling a sales representative at that same company. Salespeople are often collaborative and willing to talk shop. They can provide valuable internal context, intel on decision-makers, or even a warm introduction that bypasses traditional gatekeepers.
Rather than approaching executives first, prospect the individual contributors who will actually use your solution. By creating internal champions at the user level, you generate a 'gravitational pull' that brings you into executive conversations with pre-built support, making decision-makers more receptive to your message.
Most salespeople give up after two attempts. A sophisticated, long-term sequence across multiple channels isn't about annoying prospects; it's about leveraging statistical probability. This strategy creates multiple opportunities to deliver the right message through the right channel at the exact moment the buyer is ready to engage.
Instead of waiting years to develop industry expertise, new salespeople should call lower-level end-users at target accounts. By simply asking about their roles, challenges, and industry, reps can quickly learn the specific language and patterns needed to speak credibly with executive buyers, bypassing a long learning curve.