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To decide where to start with AI, use a framework that maps Possibilities to their Payoff and Probability of success to find the expected value. Then, divide this by the required Perspiration (effort) to get a final Priority score. This structured approach helps focus resources on high-impact, achievable projects.

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Contrary to the impulse to automate busywork, leaders should focus their initial AI efforts on their most critical strategic challenges. Parkinson's Law dictates that low-value tasks will always expand to fill available time. Go straight to the highest-leverage applications to see immediate, significant results.

To maximize ROI from AI, evaluate potential use cases on two axes: the value they provide (time saved, revenue generated) and the amount of ongoing "babysitting" they require (maintenance, monitoring, support). Prioritize high-value, low-babysitting tasks first.

Avoid vague, company-wide AI mandates. Instead, apply a maturity framework to individual processes (e.g., account research). This approach builds a practical roadmap, moving specific use cases up the maturity ladder as needed and preventing costly over-engineering.

AI initiatives often require significant learning and iteration, which can derail a roadmap. To combat this, PMs should dedicate a fixed percentage of development bandwidth (e.g., 5-10%) specifically for iteration on high-priority AI projects. This creates a structured buffer for discovery without compromising the entire plan.

The "AI ROI flywheel" is a strategy where an organization starts with AI projects that deliver massive, measurable returns (e.g., 10:1 to 30:1). These initial wins create credibility and buy-in, making it progressively easier to secure resources for future AI initiatives.

Instead of complex prioritization frameworks like RICE, designers can use a more intuitive model based on Value, Cost, and Risk. This mirrors the mental calculation humans use for everyday decisions, allowing for a more holistic and natural conversation about project trade-offs.

To find valuable AI use cases, start with projects that save time (efficiency gains). Next, focus on improving the quality of existing outputs. Finally, pursue entirely new capabilities that were previously impossible, creating a roadmap from immediate to transformative value.

A great source for high-impact AI projects is your company's 'graveyard' of past initiatives. Revisit projects that were strategically sound but failed because they were too time-consuming or administratively burdensome. The manual effort that made them unfeasible is often what AI is best suited to automate now.

A superior prioritization framework calculates your marginal contribution: (Importance * [Success Probability with you - Success Probability without you]) / Time. This means working on a lower-priority project where you can be a hero is often more valuable than being a cog in a well-staffed, top-priority machine.

Successful AI pilots find a 'sweet spot.' They solve a problem large enough to be seen as representative of a broader organizational challenge, ensuring learnings are scalable. Yet, they are small enough to deliver value quickly, maintaining momentum and avoiding organizational fatigue.