To truly change a brand's narrative, marketing's 'talking the talk' is insufficient. The product experience itself must embody the desired story. This 'walking the walk' through the product is the most powerful way to shape core brand perception and make the narrative shareable.

People are more motivated by fighting a negative societal trend than by hitting financial targets. Framing your company's work as a "resistance" movement—like fighting loneliness in a digital world—creates a powerful, unifying rally cry for your team.

The skill of storytelling isn't just for marketing or user narratives. Its most powerful application in product management is internal: convincing diverse stakeholders and team members to rally behind solving a specific problem. It's a tool for alignment and motivation before a single feature is built.

Establishing a strong brand involves more than customer research. It's critical that the internal team and key partners are aligned on the brand's vision and messaging. This internal clarity serves as the stable foundation for all external marketing efforts.

Your brand narrative is more than just the founder's origin story. It's a collection of every team member's unique background and reason for joining the mission. Empowering them to share their "why" adds authenticity and relatability to the overall company story.

To rally senior leaders around a brand reinvention, AT&T's CMO had them share stories about brands they personally admired. This exercise revealed that brand love stems from product and service—not just ads. It successfully reframed brand building as a collective, company-wide responsibility.

A compelling narrative isn't just about what you do (external). It requires a personal "why" (emotional) and a steel-manned refutation of the dominant worldview (philosophical). This internal work galvanizes teams and resonates with customers.

Instead of relying solely on one-on-one meetings for alignment, PMs should craft a compelling vision. This vision motivates engineers by showing how even small, tactical tasks contribute to a larger, exciting goal. It drives alignment, clarity, and motivation more effectively than just a roadmap.

A product vision won't stick unless it's marketed internally. CPOs should build an internal communications plan using compelling storytelling, multiple formats (video, text), and frequent repetition. This marketing-like approach is essential to rally the organization and ensure the strategy is remembered and acted upon.