Instead of copying what top competitors do well, analyze what they do poorly or neglect. Excelling in those specific areas creates a powerful differentiator. This is how Eleven Madison Park focused on rivals' bad coffee service to become the world's #1 restaurant.

Intense competition forces companies to innovate their products and marketing more aggressively. This rivalry validates the market's potential, accelerates its growth, and ultimately benefits the entire ecosystem and its customers, rather than being a purely zero-sum game.

Miha Books' pivot to highly profitable school book fairs wasn't a strategic plan. It originated from a single PTA parent's suggestion while visiting their struggling brick-and-mortar store. This highlights how listening to customers can reveal a business's most lucrative opportunities.

Dell's direct model meant their components were just days old, while competitors' parts sat in channels for 90 days. This gave Dell both a cost advantage (component prices fall over time) and a product advantage (selling the latest chips), a combination competitors couldn't understand or replicate.

Legacy industries are often slow to adapt due to inertia and arrogance, creating massive opportunities. Flexport built a simple duty calculator in three days that the entire trade industry adopted, proving that a startup's key to success can be entering a field where competitors are technologically complacent.

For D2C fashion brands, the inability of third-party suppliers to quickly fulfill reorders on trending products is a key trigger for vertical integration. Larroudé's co-founder realized the cost of one large factory order was equivalent to buying the machinery himself, enabling them to meet demand in weeks, not months.

Rejection from Adidas and Puma forced Dick's to partner with an unknown Nike, which became a huge growth driver. Similarly, being strong-armed into selling apparel revealed a highly profitable new category. This shows that external constraints and unwanted demands can accidentally steer a business toward its biggest opportunities.

When Miha Books' operations broke—from an overflowing garage to a warehouse too small for their orders—the co-founder celebrated. He views these breaking points not as failures, but as positive indicators of growth. Each 'break' is simply the next problem to solve on the path to scaling the company.

Home Depot became the default shopping destination for so many customers that manufacturers faced a choice: sell through Home Depot or lose access to consumers who wouldn't seek them elsewhere. This created a powerful network effect where scale attracted key suppliers, which reinforced customer loyalty and solidified their market dominance.