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Renfrew secured meetings with top executives by calling their offices early in the morning, typically before 8:30 AM. At this time, CEOs are often in the office, but their assistants have not yet arrived, creating a window for direct and unfiltered access.
To get meetings with busy leaders before her product was ready, founder Janice Omadeke explicitly stated, "I am too early for you to purchase this." This non-threatening approach lowered their guard, reframing the conversation from a sales pitch to a collaborative session focused on learning their problems.
Instead of cold calling, ask a target executive for a 10-minute interview for an article you're writing on an industry topic. This non-salesy approach grants access, positions you as an expert, and initiates a relationship on collaborative, not transactional, terms.
Lower-level contacts often block access to leadership for two main reasons: fear you will waste their boss's time (hurting their credibility) or take their power. Proactively address these fears by positioning the C-suite meeting as an informative session that will make *them* look good, not a sales pitch that undermines them.
In your opening script, explicitly state you're calling to see if it’s relevant to schedule a separate, future conversation. This immediately signals you respect their time and aren't trying to force a lengthy discussion now. It reframes the interaction as a joint assessment, making prospects more open to a two-way dialogue.
The common practice of having a fixed daily 'call block' (e.g., 9-10 AM) is fundamentally flawed. If your target prospect has a recurring meeting at that same time, you will never reach them. Effective prospecting requires dynamism; you must vary your outreach times throughout the week to maximize your chances of connecting.
Disrupt the standard cold call script with a direct, audacious opener. After confirming their name, state: "This is [Your Name] from [Company]. I'm calling to book a meeting with you." This transparent, pattern-interrupting approach often creates curiosity, gets you straight to the point, and works well with sales leader personas.
Instead of seeking the perfect external time to call prospects, salespeople should prioritize their own internal clock. Prospecting when you are freshest and most energetic—typically the morning—improves the quality and consistency of the activity, which is a more controllable factor than a prospect's availability.
High-level executives are least accessible during the 9-to-5 workday. Sales expert Jeb Blount found he achieved a 90% pickup rate by calling prospects at 7 a.m. their time. These non-traditional "golden hours" can be far more effective than calling during peak business hours.
Prospects in industries like construction aren't at a desk from 9-5. Calling them very early (e.g., 6:30-7:00 AM) is more effective because business owners answer their own phones before their teams arrive and the day's physical work begins. This is when they are most likely to engage in a business conversation.
Structure your day to capitalize on peak prospect interest. Dedicate the beginning of your morning dial block to the highest-intent leads—like trial signups or pricing page visitors—before checking email or Slack. This ensures you engage buyers when they are most active.