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High-level executives are least accessible during the 9-to-5 workday. Sales expert Jeb Blount found he achieved a 90% pickup rate by calling prospects at 7 a.m. their time. These non-traditional "golden hours" can be far more effective than calling during peak business hours.
Don't use a generic opener. Lead with a specific trigger or context about the prospect, acknowledge it's a cold call, and then ask for 30 seconds of their time. This personalized approach makes every opener unique and more engaging, increasing the chances they'll listen.
Contrary to the belief that cold calls must be quick, data shows calls lasting over six minutes have the highest probability of becoming deals. Rushing to book a meeting in two minutes often leads to prospects forgetting the call's purpose and ghosting.
In your opening script, explicitly state you're calling to see if it’s relevant to schedule a separate, future conversation. This immediately signals you respect their time and aren't trying to force a lengthy discussion now. It reframes the interaction as a joint assessment, making prospects more open to a two-way dialogue.
The common practice of having a fixed daily 'call block' (e.g., 9-10 AM) is fundamentally flawed. If your target prospect has a recurring meeting at that same time, you will never reach them. Effective prospecting requires dynamism; you must vary your outreach times throughout the week to maximize your chances of connecting.
Don't waste your "Golden Hour" on research. Jeb Blount suggests using "Platinum Hours"—time before or after the traditional workday—to build lists, research mid-funnel targets, and craft personalized messages. This ensures prime calling time is spent exclusively on execution.
Standard permission openers ("Can I get 30 seconds?") are overused. A superior method is to first state specific research ("I just read the JD for your AEs..."). Then, ask for permission to explain why that research prompted your call. This signals a high-value interaction, not a generic call.
Most reps waste their prospecting blocks with distractions. Sales expert Jeb Blount advises setting a timer for 30-60 minutes and doing nothing but dialing until it rings. This simple trick transforms the "golden hour" from a planning session into a pure, high-volume execution block.
To ensure consistent pipeline generation, structure your day with a simple color-coded system. Green hours (9 AM-12 PM) are exclusively for prospecting. Yellow hours (12-3 PM) are for customer calls. Red hours (3-6 PM) are for admin tasks, call prep, and internal meetings. This non-negotiable structure prevents prospecting from being pushed aside.
Structure your day to capitalize on peak prospect interest. Dedicate the beginning of your morning dial block to the highest-intent leads—like trial signups or pricing page visitors—before checking email or Slack. This ensures you engage buyers when they are most active.
In the first minute of a cold call, resist the urge to pitch your product. Instead, lead with a 'reverse pitch' that focuses entirely on the prospect's potential problems. This approach is three times more effective than using solution-focused language, as it speaks to what the buyer actually cares about.