Instead of paying a continuous high retainer for PR, brands should deploy it in focused 'sprints' around specific story-worthy moments. This includes new product launches, funding announcements, or major partnerships, maximizing impact and ROI for the brand.
A product launch isn't merely a release date; it's a strategic, coordinated campaign. Its primary goal is to change the market's perception, generate demand, and create momentum across the entire funnel, moving beyond a simple product announcement.
PR has shifted from a primary source of customer acquisition to a crucial mid-funnel tool for building credibility. Its main value is providing social proof that validates a brand for consumers and supports other channels like paid media and affiliate marketing.
Avoid the trap of trying to achieve everything with one launch. Instead, define a single primary KPI—such as press mentions, sales rep message adoption, or a specific user action—and build the entire campaign strategy around optimizing for that one goal.
PR professionals often feel their ROI measurement is weaker than other marketing channels. However, many business expenses (like boardroom TVs) face no ROI scrutiny. A well-measured PR campaign that tracks digital impact can demonstrate value more effectively than an average advertising campaign, challenging this internal bias.
In today's fast-moving environment, a fixed 'long-term playbook' is unrealistic. The effective strategy is to set durable goals and objectives but build in the expectation—and budget—to constantly pivot tactics based on testing and learning.
Constantly creating new launch materials leads to burnout and inefficiency. The key to scaling is to document what works—webinars, emails, social posts—and reuse those assets for subsequent launches. By iterating on a proven system, you build momentum, reduce costs, and become known for a core offer.
By managing expenses maniacally 95% of the time, businesses earn the right to spend 'foolishly' the other 5% on extravagant, high-impact gestures. This creates memorable stories and deep loyalty that traditional marketing can't buy, while maintaining financial discipline.
Stop planning creative and media buys simultaneously. Instead, post creative organically first. Then, exclusively allocate media spend to amplify the content that has already demonstrated strong consumer engagement, forcing creative to be effective on its own merit before receiving paid support.
Data shows that adding brand marketing to a performance-driven engine can increase median ROI by 90%. The persistent tension between brand and performance stems from short-termism and the allure of easily measured clicks, creating a false dichotomy between two essential functions.
Shift the mindset from a brand vs. performance dichotomy. All marketing should be measured for performance. For brand initiatives, use metrics like branded search volume per dollar spent to quantify impact and tie "fluffy" activities to tangible growth outcomes.