While founders may be tempted to copy the design of successful products like Linear, this approach can backfire. It signals to the market and potential hires that the company does not fundamentally value original design thinking, which can be a negative indicator of its own product quality and innovation.
The most significant founder mistakes often arise from abandoning one's own judgment to do what is conventionally expected. Jason Fried notes that these errors feel worse because you aren't just failing, you're failing while trying to be someone else, which undermines the core identity of your company.
Startups often fail by making a slightly better version of an incumbent's product. This is a losing strategy because the incumbent can easily adapt. The key is to build something so fundamentally different in structure that competitors have a very hard time copying it, ensuring a durable advantage.
While adjacent, incremental innovation feels safer and is easier to get approved, Nubar Afeyan warns that everyone else is doing the same thing. This approach inevitably leads to commoditization and erodes sustainable advantage. Leaping to new possibilities is the only way to truly own a new space.
When facing massive incumbents, avoid the trap of creating a slightly better version of their product. Instead, focus on being fundamentally different. Gamma chose to break the 16x9 slide paradigm that PowerPoint established, creating new primitives for visual communication.
As AI makes software creation faster and cheaper, the market will flood with products. In this environment of abundance, a strong brand, point of view, taste, and high-quality design become the most critical factors for a product to stand out and win customers.
Instead of imitating successful competitors' tactics, deconstruct them to understand the underlying psychological principle (e.g., scarcity, social proof). This allows for authentic adaptation to your specific context, avoiding the high risk of failure from blind copying which ignores differences in brand and audience.
Karri Saarinen of Linear posits that design should be a "search" phase, free from coding constraints. Jumping directly into code introduces biases from the existing codebase, making designers more conservative and less idealistic, which ultimately hinders breakthrough product ideas.
Benchmarking against competitors is dangerous because they may have already made pricing mistakes. Furthermore, you might offer superior value under the same service name, meaning you'd be severely underpricing your more comprehensive offering.
While ignoring competitors is naive, constantly reacting to their every move is a crutch for founders who lack a strong, opinionated vision for their own product. Healthy balance involves strategic awareness without sacrificing your own roadmap.
The era of winning with merely functional software is over. As technology, especially AI, makes baseline functionality easier to build, the key differentiator becomes design excellence and superior craft. Mediocre, 'good enough' products will lose to those that are exceptionally well-designed.