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AI is excellent at answering general, top-of-funnel questions (e.g., "what is X?"). To remain relevant, brands should create content that offers unique human experiences, use cases, and perspectives that an AI cannot replicate, targeting users who seek deeper, post-discovery insights.
With a majority of internet content now AI-generated, publishing more of the same is a losing strategy. The competitive advantage lies in creating net-new information through original research, proprietary data, and genuine expert insights. Use AI to distribute this unique content, not just to create it.
In a market flooded with generic, AI-generated content, depth has become the key differentiator. Audiences are tired of surface-level posts and now crave thoughtful, opinionated content. This makes original research and first-party data more valuable than broad distribution.
As audiences grow tired of generic, low-effort AI content, brands can gain a competitive advantage. Focusing on authentic, human-driven, and even imperfect content will become a key differentiator and a core growth tactic in a saturated digital landscape.
Informational content, which simply presents facts, is easily commoditized by AI. To create value and build trust, content must educate. It should leave the audience knowing how to do something they couldn't do before, providing a tangible and memorable outcome.
AI excels at operational tasks and scaling processes. However, front-facing content should remain human-led. The coming flood of mediocre AI-generated content will make authentic, human-first material stand out and command a premium, as people can easily detect inauthentic content.
Users now ask AI models highly specific, long-form questions, not short search terms. HubSpot's CEO advises creating more detailed content with better citations and case studies to provide authoritative answers for these complex queries and remain visible.
To create non-commodity content, move beyond summarizing expert opinions. Instead, ground your content in personal, first-hand experience. Frame narratives around what "I did, I saw, I built," which provides unique stories and insights that AI and competitors cannot easily replicate.
LLMs are increasingly able to answer basic, top-of-funnel "what is" questions better than most brands. The strategic opportunity lies in middle and bottom-of-funnel content, such as detailed comparison pages against competitors, where you can own the narrative on differentiation.
Instead of using AI for mass content creation, which leads to overload, leverage it to adapt a core value proposition into highly relevant messaging for each persona within a buying group (CEO, CTO, CFO), addressing their specific pain points.
Brands will need a bifurcated approach for marketing. One strategy will focus on creating authentic content for human connection, while a separate, distinct strategy must structure information to be effectively parsed and prioritized by the AI agents that increasingly intermediate the customer journey.