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To accelerate product expansion and enable cross-selling, Didomi's CRO initiated M&A by directly asking customers and partners for recommendations on complementary tools. This customer-driven approach proved more effective for identifying acquisition targets than relying solely on internal R&D or traditional corporate development.

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A robust M&A strategy isn't built in a vacuum. Snowflake's CorpDev team continuously gathers intelligence from three sources: VCs (capital flow), entrepreneurs (innovation), and internal product leaders (strategic needs). This triangulation allows them to form a holistic and actionable market view.

A powerful, albeit reactive, growth strategy is to diversify based on direct client requests. Tectonic expanded from a CMS company into IT services, SaaS, and back-office support by responding to clients asking, "Can you solve this problem for us?" This client-led approach ensures immediate product-market fit for new ventures and builds deeper client relationships.

By actively using their own marketing tools (“dogfooding”), Adobe's team discovered a gap in their ability to track brand discovery in generative search. This internal need directly led them to build a solution and then acquire a company (SEMrush) to create a unified platform, showing how being your own first customer drives M&A and product strategy.

In the AI era, organic growth is too slow and risky. The best CPOs have shifted from roadmap managers to portfolio managers, treating product strategy like an investment portfolio. They now actively drive M&A to acquire disruptive tech, with 30% of CPOs now owning the M&A agenda.

When tasked with creating a new product line from zero, a CPO's first move can be to acquire a small company already operating in the space. This "buy before build" strategy can dramatically accelerate progress by inheriting a team that has already solved many of the foundational problems, bypassing a lengthy hiring and development cycle.

Instead of backing away when a customer is undergoing an M&A, lean into it. Frame your product or service as a tool to boost performance and profit, making them a more valuable entity during the transition. While competitors retreat from the perceived disruption, you can become an essential partner, leaving the path wide open.

The acquisition of Clapp wasn't driven by market analysis but by the Lemlist team becoming passionate users first. The CEO fell in love with the product, leading to company-wide adoption. This bottom-up conviction in the product's quality was the starting point for the M&A conversation.

Amplitude's acquisition of Kraftful was re-initiated after their CPO personally used the product for hours, triggering an internal "power user" flag. This shows how deep, organic product engagement from a strategic buyer's leadership can be a direct M&A catalyst.

Instead of a traditional sales push for a newly acquired service, Hexion partners with customers to co-develop the offering. This approach gives customers 'skin in the game,' ensures the product meets their needs, and accelerates adoption in a market unfamiliar with the new 'chemicals as a service' model.

In a fast-moving field like cybersecurity, it's impossible to build everything in-house. By treating M&A as an extension of the R&D department, a large company can leverage the venture-backed ecosystem to acquire innovative teams and products that are already validated.