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David Ulovich of a16z admits he was dissuaded from investing in ClickUp because the founder's casual attire (flip-flops, shorts) and story (moving for better burritos) made him hard to take seriously. This surface-level bias overrode strong underlying business metrics.

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a16z's investment philosophy is to assess founders on how world-class they are at their core strengths. Horowitz warns it's a mistake to pass on a uniquely talented founder due to fixable weaknesses (e.g., no go-to-market plan) and an equal mistake to back a less talented founder just because they lack obvious flaws.

When evaluating founders with abrasive personalities, some VCs apply a specific mental model. As advised by Jason Green of Emergence Capital, if a founder's brilliance is perceived to be 50 times greater than their difficult nature, the investment is still worth making. This provides a framework for backing exceptional but challenging individuals.

Reflecting on his career, Jerry Murdock found that the founders he personally "liked" most often lacked the necessary drive to succeed. The biggest wins came from "sharp-edged," obsessive, and even socially challenging individuals, suggesting that investor discomfort can be a positive signal for founder potential.

VCs with operational backgrounds value execution over credentials. They screen for founders who show an instinct to act and build immediately, such as launching a splash page to test demand, before raising capital. This "dirt under the fingernails" is a stronger signal than pedigree.

An investor passed on Chime's seed round despite a strong founding team. The reason: he personally thought the product "makes no sense" and couldn't see himself building it. This illustrates a common early-stage trap where VCs substitute their own product ideas for the founder's vision, rather than betting on the team.

How a founder interacts with waiters and other service staff provides a candid glimpse into their personality and empathy. This simple observation can be a powerful 'poker tell' for an investor assessing their character.

When passing on a deal, VCs often cite external factors like market size or competition. Trae Stephens reveals this is often a fabrication to avoid the difficult, personal feedback that they simply don't have conviction in the founder's ability to succeed.

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Trae Stephens

Grit·12 days ago

Horowitz instructs his team to focus on how exceptionally good a founder is at their core competency. He warns against two common errors: passing on a world-class individual due to fixable weaknesses, and investing in a founder with no glaring flaws but no world-class strengths.

Jerry Murdock realized his investment mistakes came from confusing true intuition with wishful thinking. The latter occurred when he was charmed by a likable founder, causing him to overlook a lack of obsession or drive. The lesson is to rigorously separate genuine pattern recognition from personal bias.

VCs often correctly identify a special founder but then pass due to external factors like competition or perceived market size. Reflecting on missing Scale AI, Benchmark concludes this is a critical error; the person is the signal that should override other concerns.

An A16z Investor Passed on ClickUp Due to Founder's Unconventional Appearance | RiffOn