Scrutinize the common sales mantra of protecting "selling time." It's often used as an excuse to avoid crucial but non-transactional activities, like proactive client visits. This "fake productivity" can lead to massive revenue loss that dwarfs any time saved.
Many professionals boast about working long hours, but this time is often filled with distractions and low-impact tasks. The focus should be on eliminating "whack hours"—unproductive time spent doom-scrolling or in pointless meetings—and working with deep focus when you're on the clock.
To make deep qualification a team-wide habit, sales managers must do more than just talk about it. They need to 'lead from the front' by joining customer calls and personally asking the critical questions. This demonstrates the correct technique and signals that it's a non-negotiable part of the sales culture.
Because managers don't trust CRM data, they spend their time chasing reps with active deals to secure the forecast. This focus on closing existing business means ramping reps are neglected, which is a primary driver for ramp times increasing from five to nine months and high attrition.
Mid-level performers often say yes to urgent, low-value client requests (like personally delivering a part) to show good service. Top performers delegate or decline, understanding that a two-hour task costs thousands in opportunity cost, far outweighing a hundred-dollar courier fee. This requires valuing your time at a high hourly rate.
Sellers often avoid scheduling a live proposal review because they fear creating friction. However, this avoidance is what causes prospects to ghost. A live walkthrough is essential to eliminate ambiguity, handle objections, and secure commitment, preventing the deal from stalling.
Don't hire more reps until your current team hits its productivity target (e.g., generating 3x their OTE). Scaling headcount before proving the unit economics of your sales motion is a recipe for inefficient growth, missed forecasts, and a bloated cost structure.
Many sales plans fail because they focus only on the end goal, like a revenue target. A more effective approach is to plan the specific, repeatable behaviors required to achieve that outcome, such as identifying a list of target conquest accounts. This turns a 'vision board' into a concrete action plan.
A culture of proactivity is your best defense against client churn. When a key contact changes at a major account, immediately get on a plane to meet them. This builds rapport that prevents drastic, uninformed decisions like demanding a massive fee cut months later.
After optimizing a business, the biggest danger is inventing tasks to fill newly created free time, a habit called 'Work for Work's Sake' (W4W). This self-sabotage is driven by the need to feel busy and should be recognized as an excuse to avoid the discomfort of true freedom.
Don't measure deal progress by the number of meetings held. Instead, define specific exit criteria for each sales stage. A deal only moves forward when the prospect meets these criteria, which can happen with or without a live meeting. This reframes velocity around outcomes, not activities.