A UK government office found its unpublished, internal training articles—including Doctor Who fan fiction—were indexed by search engines. A newspaper discovered the content, leading to an absurd PR query about a "moon base invasion." This highlights the critical need to secure non-production web content.
Related Insights
In an era dominated by AI chatbots, a website's relevance increases. These AI systems don't create information; they crawl the web to find it. Your site serves as the foundational data source, making a well-structured, up-to-date digital presence critical for discoverability and accurate representation by AI.
Beyond data privacy, a key ethical responsibility for marketers using AI is ensuring content integrity. This means using platforms that provide a verifiable trail for every asset, check for originality, and offer AI-assisted verification for factual accuracy. This protects the brand, ensures content is original, and builds customer trust.
AI's need for scannable content will render traditional gated resource pages obsolete. Gated assets will still exist but will be offered transactionally through specific campaigns, like an email or a paid social post, rather than living permanently behind a form on your site.
Every customer call is a potential blog post. An AI workflow systematically redacts all sensitive and identifying information from call transcripts, then rewrites the core use-case discussion into an SEO-optimized article. This creates a scalable content machine fueled by real customer problems, generating thousands of posts.
If your brand isn't a cited, authoritative source for AI, you lose control of your narrative. AI models might generate incorrect information ('hallucinations') about your business, and a single error can be scaled across millions of queries, creating a massive reputational problem.
The risk of a malicious deepfake video targeting an executive is high enough that it requires a formal protocol in your crisis communications plan. This plan should detail contacts at social platforms and outline the immediate response to mitigate reputational damage.
New AI-powered browsers struggle to index content locked in PDFs. To ensure your information is discoverable and summarized correctly by these tools, you must replicate gated content in standard, scannable HTML on your website.
AI models heavily weigh earned media from credible publications when determining brand authority. With 61% of AI brand mentions coming from editorial sources, PR is no longer just a brand-building exercise but a critical technical lever for GEO, directly influencing discoverability.
Marketers must evolve from SEO to GEO, optimizing content for how brands appear in LLM results. This requires a new content strategy that treats the LLM as a distinct persona or channel, creating content specifically for it to crawl and ensuring accurate brand representation.
Unlike Google Search, which drove traffic, AI tools like Perplexity summarize content directly, destroying publisher business models. This forces companies like the New York Times to take a hardline stance and demand direct, substantial licensing fees. Perplexity's actions are thus accelerating the shift to a content licensing model for all AI companies.
