Oren Zeev argues against the narrative that AI will kill all incumbents. He believes businesses with operational complexity, deep data moats, and strong distribution are not easily disrupted. These companies are more likely to leverage AI to their advantage, while simpler software companies are at greater risk.

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According to Flexport's CEO, large incumbents hold significant AI advantages over startups. They possess vast proprietary data for model training, the domain expertise to target high-value problems (features, not companies), and instant distribution, allowing them to deploy AI solutions to thousands of customers overnight.

For an incumbent, mission-critical company, AI presents a significant opportunity. By leveraging their proprietary data to build AI tools, they can enhance their product, improve margins, and further solidify their market leadership, making them more attractive credit risks.

As AI infrastructure giants become government-backed utilities, their investment appeal diminishes like banks after 2008. The next wave of value creation will come from stagnant, existing businesses that adopt AI to unlock new margins, leveraging their established brands and distribution channels rather than building new rails from scratch.

The true financial windfall from AI won't come from hyped, "AI-native" companies like OpenAI. Instead, established giants like Meta and Amazon will generate massive shareholder value by applying AI to optimize their existing, scaled operations in areas like ad targeting, logistics, and robotics.

CEOs of platforms like ZocDoc and TaskRabbit are not worried about AI agent disruption. They believe the immense complexity of managing their real-world networks—like integrating with chaotic healthcare systems or vetting thousands of workers—is a defensible moat that pure software agents cannot easily replicate, giving them leverage over AI companies.

The AI revolution may favor incumbents, not just startups. Large companies possess vast, proprietary datasets. If they quickly fine-tune custom LLMs with this data, they can build a formidable competitive moat that an AI startup, starting from scratch, cannot easily replicate.

AI favors incumbents more than startups. While everyone builds on similar models, true network effects come from proprietary data and consumer distribution, both of which incumbents own. Startups are left with narrow problems, but high-quality incumbents are moving fast enough to capture these opportunities.

Unlike previous tech waves, AI's core requirements—massive datasets, capital for compute, and vast distribution—are already controlled by today's largest tech companies. This gives incumbents a powerful advantage, making AI a technology that could sustain their dominance rather than disrupt them.

As AI's bottleneck shifts from compute to data, the key advantage becomes low-cost data collection. Industrial incumbents have a built-in moat by sourcing messy, multimodal data from existing operations—a feat startups cannot replicate without paying a steep marginal cost for each data point.

The best historical parallel for AI isn't the dot-com boom but containerization. Its greatest beneficiaries were not new shipping companies, but incumbents like IKEA and Walmart that leveraged the efficiency for massive scale. AI's true winners will likely be existing businesses that successfully integrate the technology.