Providing an exhaustive list of creative ideas, including weaker ones, often backfires. Clients, seeking safety or overwhelmed by choice, gravitate towards the most bland and forgettable option, undermining the project's quality.
While you obsess over perfecting fonts and branding, your ideal client is desperately searching for a solution to an urgent problem. They care about fixing their issue—whether it's saving their marriage or growing revenue—not about the aesthetic perfection of your website. Focus on solving the problem, not on achieving a flawless presentation.
While the initial RFI pool can be large, the final presentation stage should be limited to just three agencies, with four as an absolute maximum. This ensures the client team can remain engaged, properly differentiate the proposals, and avoid decision fatigue.
Being unable to choose between several viable ideas isn't a strategy problem; it's a psychological one. This indecisiveness is often a defense mechanism, allowing you to talk about potential without ever risking the public failure of execution. The solution is to force a decision—flip a coin, draw from a hat—and commit.
Creativity thrives not from pressure, but from a culture of psychological safety where experimentation is encouraged. Great thinkers often need to "sit on" a brief for weeks to let ideas incubate. Forcing immediate output stifles breakthrough campaign thinking.
True creative mastery emerges from an unpredictable human process. AI can generate options quickly but bypasses this journey, losing the potential for inexplicable, last-minute genius that defines truly great work. It optimizes for speed at the cost of brilliance.
Imposing strict constraints on a creative process isn't a hindrance; it forces innovation in the remaining, more crucial variables like message and resonance. By limiting degrees of freedom, you are forced to excel in the areas that matter most, leading to more potent output.
Unconstrained brainstorming often leads to an 'addition bias'—a pile-up of new initiatives without considering resources or removing existing tasks. This results in team burnout and inaction, as people become overwhelmed. Effective ideation must balance adding new ideas with subtracting old commitments.
When products offer too many configurations, it often signals that leaders lack the conviction to make a decision. This fear of being wrong creates a confusing user experience. It's better to ship a simple, opinionated product, learn from being wrong, and then adjust, rather than shipping a convoluted experience.
Before starting a project, define its intended feel with key adjectives (e.g., "techie," "classical," "sharp"). This vision becomes a powerful filter, helping you make consistent decisions and resist the temptation to chase trends or get discouraged by other designers' work.
The best use of pre-testing creative concepts isn't as a negative filter to eliminate poor ideas early. Instead, it should be framed as a positive process to identify the most promising concepts, which can then be developed further, taking good ideas and making them great.