A new operating model separates long-term product maintenance (handled by Product Owners) from initial development. For new features, a temporary "swarming" team of Program Managers (strategy) and Product Ops (execution/tools) is assembled, creating a flexible, expert-driven approach to innovation.

Project-based companies operate on a cash flow mindset, accepting any custom work that brings in immediate revenue. A true product company uses an investment mindset, strategically saying 'no' to short-term revenue to invest in building a scalable asset that can win a market long-term.

Handoffs from innovation to product development teams are risky. To ensure the original vision and user insights were maintained, Pella had key innovation team members stay with the project in a consulting capacity through the commercialization and marketing phases.

The biggest pain point in product-project collaboration is the "handoff" mentality, where one team considers its work done after passing it on. This signals a breakdown in shared ownership. Instead of handoffs, teams need continuous, conversational engagement to ensure success.

Engineering often defaults to a 'project mindset,' focusing on churning out features and measuring velocity. True alignment with product requires a 'product mindset,' which prioritizes understanding the customer and tracking the value being delivered, not just the output.

In a truly product-led company, the product organization must accept ultimate accountability for business-wide challenges. Issues in sales, marketing, or customer success are not separate functional problems; they are reflections of the product's shortcomings, requiring product leaders to take ownership beyond their immediate domain.

Product leaders often try to implement agile best practices within their team, but fail because the surrounding organization still operates on a project-based model. The rest of the company treats the product team like a feature factory, handing over requests and demanding deadlines, creating immense internal friction.

Products are no longer 'done' upon shipping. They are dynamic systems that continuously evolve based on data inputs and feedback loops. This requires a shift in mindset from building a finished object to nurturing a living, breathing system with its own 'metabolism of data'.

In an organization still running in project mode, the 'Product Manager' title is misleading. The role is often relegated to organizing work and scheduling tasks for engineering. A true product model requires empowering these roles with the mandate, skills, and market access to make strategic decisions.