Contrary to the 'don't sell, provide value' mantra, UX Pilot found that newsletters detailing product updates generated more replies and feedback than traditional educational content. For their audience, seeing the product evolve and solve new problems was the most valuable content.
During a major launch, the creator continued sending her regular story-driven newsletter. By weaving in authentic stories related to the launch theme and a subtle CTA, these emails generated over $300,000, proving that connection-focused content can outperform hard sales pitches.
Amy Porterfield found her newsletters with the highest open rates and clicks were those sharing personal stories, not just promoting content. This human connection, she argues, is the most powerful business strategy available to a creator.
Generalist World's newsletter achieves a 45% open rate by focusing on consistent utility. Every Tuesday subscribers get curated jobs, and every Friday a podcast. This reliability ensures subscribers see value in every email, rather than relying on unpredictable content.
A16z discovered their most successful content wasn't market commentary ("are we in a bubble?") but timeless, practical guides like "Good Product Manager, Bad Product Manager." This type of actionable content provides enduring utility to the target audience (entrepreneurs), building a deeper, more trusting relationship than fleeting, topical chatter.
Focusing on email open rates can lead to clickbait subject lines and weak copy. Instead, orient your entire outreach strategy around getting a reply. This forces you to write more personalized, engaging content that addresses the recipient's specific pain points, leading to actual conversations, not just vanity metrics.
Don't let the importance of a piece of content, like a sponsored newsletter, lead to analysis paralysis. It's better to ship consistently and learn from each deployment. This agile approach of weekly "at bats" allows for constant calibration based on real audience feedback.
A B2B marketing newsletter saw a massive spike in replies when it shifted from tactical advice to a personal story about managing mornings and avoiding burnout. This shows that content resonating on a human, empathetic level can outperform purely professional topics, even for a specialized audience.
To keep the wider company engaged with marketing's progress, use highly visual weekly updates that act as a 'highlight reel.' Focus on screenshots of shipped work (blog posts, ads) and positive customer comments rather than complex frameworks or dense metrics, which tend to lose people's attention.
When stakeholders demand cramming too many product updates into one email, position yourself as the expert. Explain the science of audience attention—that users won't read past a certain point or absorb more than a few items. This shifts the conversation from personal opinion to data-backed strategy.
Because AI products improve so rapidly, it's crucial to proactively bring lapsed users back. A user who tried the product a year ago has no idea how much better it is today. Marketing pushes around major version launches (e.g., v3.0) can create a step-change in weekly active users.