For direct M&A outreach, the firm uses a specific sequence: a personal email from the CEO, a follow-up connection on LinkedIn, and, if those fail, using software to identify and attend the same industry conferences as the target for a direct, in-person introduction.

Don't wait until you want to sell to think about acquirers. A key strategy is to treat potential buyers as a target audience. Actively market your company's narrative and successes to the specific people who could eventually buy you, drastically speeding up a future M&A process.

Lagercrantz follows a strict formula, aiming for 15% annual profit growth. This is achieved by growing one-third organically and two-thirds via M&A, which requires them to acquire roughly 10% of their own size each year. This provides a clear, quantifiable framework for their programmatic M&A strategy.

Relying on inbound deal flow is like buying a house in a competitive market. The best deals, like off-market real estate, are found through proactive, direct outreach. This "hard work" of building relationships and creating opportunities leads to better terms and less competition.

Instead of constantly chasing new leads, businesses can find immense growth by deepening existing relationships. A tech company ignored a referral partner for two years, but two follow-up meetings later generated $11.2 million, demonstrating the untapped potential within current networks.

Instead of waiting for companies to hire a banker, Zayo's strategy was to build a brand as the preferred buyer in their space. By developing relationships years before a potential sale, they ensured that when companies were ready to sell, Zayo was the first call. This allowed them to get in front of formal auction processes and create proprietary deal flow.

Sourcing proprietary deals, especially with family-owned businesses, is an exercise in long-term cultivation and relationship building. It requires regular engagement, demonstrating how the buyer will preserve the target's legacy, and patiently waiting for the right moment, with the goal of being the first call when the seller is ready.

When a potential acquirer calls, the founder's default mode should be information gathering, not pitching. By asking strategic questions ("Who else are you talking to?", "What are your goals?"), founders can extract valuable competitive intelligence about the market and the larger company’s plans, regardless of whether a deal happens.

Instead of only the buyer investigating the target, successful M&A involves "reverse due diligence," where the target is educated about the buyer's company. This transparency helps the target team understand how they will fit, fostering excitement and alignment for the post-close journey.