The most defensible content strategy is one that competitors cannot replicate. Gong Labs achieved this by analyzing the proprietary call data within their own platform to produce unique, data-driven insights. This provided immense value to their audience while subtly demonstrating the power of their product.

Related Insights

For content without direct attribution, prove its value by systematically collecting qualitative feedback. Create a 'Trophy Room'—a document with screenshots of positive social media comments, Gong call mentions, and Slack messages—to tell a compelling story of impact beyond hard metrics.

A16z discovered their most successful content wasn't market commentary ("are we in a bubble?") but timeless, practical guides like "Good Product Manager, Bad Product Manager." This type of actionable content provides enduring utility to the target audience (entrepreneurs), building a deeper, more trusting relationship than fleeting, topical chatter.

Every customer call is a potential blog post. An AI workflow systematically redacts all sensitive and identifying information from call transcripts, then rewrites the core use-case discussion into an SEO-optimized article. This creates a scalable content machine fueled by real customer problems, generating thousands of posts.

An effective PR strategy today isn't about pitching company announcements. Instead, it's about generating unique, original data that positions your company as an indispensable source for journalists. By providing valuable stats and insights, you build relationships and earn coverage that traditional pitches can't secure.

Instead of only planning future content, systematically tag every published piece with its topic, performance metrics, and the pain point it addresses. This creates a data-rich, reusable library that allows you to identify and remix your most successful content ideas.

AI can't replicate insights gained from direct customer interaction. Methods like joining sales calls, reading product reviews, and one-on-one interviews provide "first-party data" essential for creating resonant content and differentiating your brand from competitors relying on public data.

Stop thinking of content as a one-way broadcast. A sophisticated approach involves creating posts designed to provoke responses. Then, systematically mine the comments for raw, unfiltered consumer insights, effectively turning your social channels into a free, real-time market research platform.

To create bottom-of-funnel content that resonates, analyze raw sales call transcripts for customer pain points. Then, overlay this qualitative data with quantitative data on SEO/AI search queries where your company and competitors are not appearing. This identifies a "blue ocean" of relevant topics.

Instead of gating its valuable review data like traditional analyst firms, G2 strategically chose to syndicate it and make it available to LLMs. This ensures G2 remains a trusted, cited source within AI-generated answers, maintaining brand influence and relevance where buyers are now making decisions.

AI cannot replicate your lived experience, personal experiments, or unique perspective. To make your content "AI-proof," lead with your own stories, data, and case studies. Sharing screenshots, income reports, and personal struggles creates content that AI can't remix, making your voice irreplaceable.