While acknowledging the benefit of having mentors, Herb Wagner has found that the process of being a mentor is even more educational. Teaching and guiding others forces a deeper understanding of one's own principles and provides fresh perspectives from the next generation, offering greater personal and professional growth.

Individual self-help is often self-indulgent because we cannot see our own blind spots. True growth happens in a community context where relationships built on trust allow others to offer feedback. This makes the collective more intelligent than any individual working alone.

Effective problem-solving ('Plan B') follows a sequence. First, genuinely understand the other's perspective (Empathy). Second, share your own concerns using 'and,' not 'but.' Only then, invite them to brainstorm a mutually satisfactory solution together.

People often confuse empathy with agreement. In collaborative problem-solving, empathy is a tool for understanding. You can completely disagree with someone's perspective while still working to accurately understand it, which is the necessary first step to finding a solution.

True connection requires humility. Instead of trying to imagine another's viewpoint ("perspective taking"), a more effective approach is to actively seek it out through questions and tentative statements ("perspective getting"). This avoids misreads and shows genuine interest.

Experts often view problems through the narrow lens of their own discipline, a cognitive bias known as the "expertise trap" or Maslow's Law. This limits the tools and perspectives applied, leading to suboptimal solutions. The remedy is intentional collaboration with individuals who possess different functional toolkits.

Research shows employees with supportive supervisors engage more warmly with their infant children. This single leadership trait can positively affect a child's emotional regulation, social skills, and academic success, demonstrating that a manager's style has a profound, multi-generational impact far beyond the workplace.

Don't wait for a promotion or new job opening to grow. Proactively identify other teams' pain points and offer your expertise to help solve them. This proactive helpfulness builds relationships, demonstrates your value across the organization, and organically opens doors to new skills and responsibilities.

Instead of allowing AI to atrophy critical thinking by providing instant answers, leverage its "guided learning" capabilities. These features teach the process of solving a problem rather than just giving the solution, turning AI into a Socratic mentor that can accelerate learning and problem-solving abilities.