Investor Joe Lonsdale offers a heuristic for the 'SaaSpocalypse': low-end SaaS, particularly PE-backed companies that prioritized sales over deep tech, is in trouble. However, complex software that required over $100 million in engineering to build has a significant moat and is defensible against AI-driven disruption for the foreseeable future.
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Unlike traditional SaaS where a bootstrapped company could eventually catch up to funded rivals, the AI landscape is different. The high, ongoing cost of talent and compute means an early capital advantage becomes a permanent, widening moat, making it nearly impossible for capital-light players to compete.
The rise of agentic coding is creating a "SaaSpocalypse." These agents can migrate data, learn different workflows, and handle integrations, which undermines the core moats of SaaS companies: data switching costs, workflow lock-in, and integration complexity. This makes the high gross margins of SaaS businesses a prime target for disruption.
The "SaaS-pocalypse" isn't about AI replacing software overnight. Instead, AI's disruptive potential erases the decades-long growth certainty that justified high SaaS valuations. Investors are punishing this newfound unpredictability of future cash flows, regardless of current performance.
The "SaaSpocalypse" isn't about current revenues but a collapse in investor confidence. AI introduces profound uncertainty about future cash flows, causing the market to heavily discount what was once seen as bond-like predictability. SaaS firms must now actively prove they are beneficiaries of AI to regain their premium valuations.
The long-held belief that a complex codebase provides a durable competitive advantage is becoming obsolete due to AI. As software becomes easier to replicate, defensibility shifts away from the technology itself and back toward classic business moats like network effects, brand reputation, and deep industry integration.
AI is making core software functionality nearly free, creating an existential crisis for traditional SaaS companies. The old model of 90%+ gross margins is disappearing. The future will be dominated by a few large AI players with lower margins, alongside a strategic shift towards monetizing high-value services.
Unlike past panics in sectors with tangible assets like banking, the SaaS panic is unique. AI can quickly erode the intangible value (code, contracts) of software companies, potentially leaving equity holders with nothing. This makes "buying the dip" exceptionally risky.
AI doesn't kill all software; it bifurcates the market. Companies with strong moats like distribution, proprietary data, and enterprise lock-in will thrive by integrating AI. However, companies whose only advantage was their software code will be wiped out as AI makes the code itself a commodity. The moat is no longer the software.
For over a decade, SaaS products remained relatively unchanged, allowing PE firms to acquire them and profit from high NRR. AI destroys this model. The rate of product change is now unprecedented, meaning products can't be static, introducing a technology risk that PE models are not built for.
The existential threat from large language models is greatest for apps that are essentially single-feature utilities (e.g., a keyword recommender). Complex SaaS products that solve a multifaceted "job to be done," like a CRM or error monitoring tool, are far less likely to be fully replaced.
