CFOs don't expect flawless marketing attribution. They distrust 'black box' metrics and prefer CMOs who are transparent about uncertainties. The best approach is to openly discuss imperfections and collaborate on a joint plan to improve measurement over time, building trust and confidence.

Act as a strategic partner, not a vendor, by analyzing a prospect's annual reports, 10Ks, and shareholder letters. Use this research to inform them about strategic risks or business issues they haven't considered, immediately differentiating you from competitors who just ask basic discovery questions.

In high-stakes ABM plays, a peer-to-peer model is highly effective. A message from your CTO to their CTO, or your CFO to theirs, carries more weight and builds trust more rapidly than a salesperson's outreach. This executive engagement should be a core part of the ABM strategy.

Technical audiences are "human lie detectors." To build trust, don't lead with a sales pitch. Instead, ask insightful questions about their stack and pain points to prove you understand their world. This curiosity earns you the credibility needed to offer solutions and advice.

Contrary to the "closer" stereotype, modern buyers value salespeople who are trustworthy, transparent, and understand their industry. Data shows charisma is the least valued trait, creating a disconnect with sales cultures that glorify the slick, charismatic persona.

When presenting to a CFO, brevity is critical. They think in summaries and bullet points, and a lengthy presentation is a sign of disrespect for their time. Your entire business case should be distilled into a single, powerful page to maintain their attention.

CFOs respond to numbers, not just pain points. Instead of focusing only on your solution's ROI, first translate the prospect's problem into a clear, granular dollar amount. Show them exactly how much money their current challenge is costing them annually.

In today's uncertain economy, the CFO is the 'shadow person' in every deal, even when not physically present. Salespeople must always sell to their conservative, fact-based mindset, addressing unstated financial concerns regardless of who is in the room.

Discomfort with concepts like income statements or margins causes salespeople to shy away from conversations with CFOs and other executives. This self-imposed limitation prevents them from connecting their solution to core business metrics like cost, revenue, and profit, trapping them in lower-level discussions.