Rather than committing to a single LLM provider like OpenAI or Gemini, Hux uses multiple commercial models. They've found that different models excel at different tasks within their app. This multi-model strategy allows them to optimize for quality and latency on a per-workflow basis, avoiding a one-size-fits-all compromise.
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An effective AI development workflow involves treating models as a team of specialists. Use Claude as the reliable 'workhorse' for building an application from the ground up, while leveraging models like Gemini or GPT-4 as 'advisory models' for creative input and alternative problem-solving perspectives.
Recognizing there is no single "best" LLM, AlphaSense built a system to test and deploy various models for different tasks. This allows them to optimize for performance and even stylistic preferences, using different models for their buy-side finance clients versus their corporate users.
To build a durable business on top of foundation models, go beyond a simple API call. Gamma creates a moat by deeply owning an entire workflow (visual communication) and orchestrating over 20 different specialized AI models, each chosen for a specific sub-task in the user journey.
The "AI wrapper" concern is mitigated by a multi-model strategy. A startup can integrate the best models from various providers for different tasks, creating a superior product. A platform like OpenAI is incentivized to only use its own models, creating a durable advantage for the startup.
An app bundling various LLMs into one interface is making $300k/month. Replicate this success by targeting a specific professional niche like lawyers or teachers. Stitch together models and workflows to become the default AI assistant for that vertical.
A 'GenAI solves everything' mindset is flawed. High-latency models are unsuitable for real-time operational needs, like optimizing a warehouse worker's scanning path, which requires millisecond responses. The key is to apply the right tool—be it an optimizer, machine learning, or GenAI—to the specific business problem.
Building a single, all-purpose AI is like hiring one person for every company role. To maximize accuracy and creativity, build multiple custom GPTs, each trained for a specific function like copywriting or operations, and have them collaborate.
Initially, even OpenAI believed a single, ultimate 'model to rule them all' would emerge. This thinking has completely changed to favor a proliferation of specialized models, creating a healthier, less winner-take-all ecosystem where different models serve different needs.
The initial AI rush for every company to build proprietary models is over. The new winning strategy, seen with firms like Adobe, is to leverage existing product distribution by integrating multiple best-in-class third-party models, enabling faster and more powerful user experiences.
Instead of offering a model selector, creating a proprietary, branded model allows a company to chain different specialized models for various sub-tasks (e.g., search, generation). This not only improves overall performance but also provides business independence from the pricing and launch cycles of a single frontier model lab.
