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TeamShares initially hired young, smart generalists from consulting and banking, mirroring their own backgrounds. They discovered this led to "very uneven" outcomes and a wide variance in performance. They pivoted to hiring experienced, local industry specialists for more consistent, predictable results in their portfolio companies.

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Private equity firms often hire commercial leaders based on past roles and industry experience, which may not fit the current needs of the business. This leads to hiring "the memory, not the moment," resulting in poor performance for organic growth initiatives.

Founders romanticize hiring young, ambitious talent to save money, but it's a costly mistake. Paying a premium for proven, experienced hires yields significantly better outcomes and avoids the low hit rate of "angel investing in people."

A frequent hiring error is choosing candidates because you believe they possess "magical knowledge" from their specific background that will solve all problems. These hires often fail by rigidly applying an old playbook. Prioritize adaptable, curious problem-solvers over those with seemingly perfect but ultimately static domain expertise.

Delaying key hires to find the "perfect" candidate is a mistake. The best outcomes come from building a strong team around the founder early on, even if it requires calibration later. Waiting for ideal additions doesn't create better companies; early execution talent does.

Instead of hiring well-rounded generalists, Wealthsimple's design leadership looks for a unique, standout strength (a 'spike') in every candidate. This creates a more diverse and high-performing team, akin to a sports team with specialized player roles.

Contrary to hiring functional specialists, the firm's value creation team consists of generalists with strong business acumen. Since their strategy cuts across industries, they believe generalists are better equipped to partner with management, handle complex carve-outs, and serve as interim leaders—skills that are industry-agnostic.

Business leaders often hire people similar to themselves, creating a team that thinks and operates monolithically. The speaker learned to intentionally seek out people with different skills and personalities, recognizing that a business needs complementary, not identical, team members to thrive.

Founders often chase executives from successful scaled companies. However, these execs can fail because their experience makes them overly critical and resistant to the painful, hands-on work required at an early stage. The right hire is often someone a few layers down from the star executive.

Experienced founders have a critical advantage: they can personally vet key hires based on years of observation. First-time founders often rely on their board's recommendations, which can lead to mismatched hires ("organ rejection") because they lack the firsthand context to judge fit.

Bolt's philosophy of hiring entrepreneurial 'smart generalists' was key to its resilience and ability to pivot. When the company needed to shift focus from ride-hailing to food delivery overnight during COVID, its adaptable talent pool was a critical asset. An organization of specialists would have been unable to make such a drastic change so quickly.

TeamShares Found Hiring Young Generalists to Run Acquired Businesses Led to Unpredictable Results | RiffOn