Instead of asking AI for a final answer, use it as a sophisticated focus group. Prompt it to embody different customer personas (e.g., "a left-leaning feminist," "a conservative male") and provide feedback on your messaging from those perspectives. This helps refine copy before market testing.

Related Insights

Instead of immediately seeking interviews, founders can build an AI persona of their ideal customer. By feeding it documents and archetypes, they can rapidly query the persona to test value propositions, pricing, and features, compressing months of traditional customer discovery work into days.

Instead of using AI to write final copy, leverage it as a brainstorming partner. Dave Gerhardt uses ChatGPT to generate 15 variations of a subject line. This process allows him to cherry-pick words and phrases, combining them into a superior, human-crafted final version.

Most people use AI to perform tasks like writing copy. A more powerful application is using it as a strategic brainstorming partner. Ask it high-level questions about cultural trends and consumer behavior (e.g., 'Why did this artist pop?') to generate novel insights for your strategy.

Go beyond simple prompts. Gather raw data—comments from your social media, competitor book reviews, and podcast feedback—and feed it all into ChatGPT. Then, ask it to synthesize this data into a detailed avatar guide, identify market gaps, and suggest opportunities for your offer.

Instead of manually sifting through overwhelming survey responses, input the raw data into an AI model. You can prompt it to identify distinct customer segments and generate detailed avatars—complete with pain points and desires—for each of your specific offers.

Move beyond simple prompts by designing detailed interactions with specific AI personas, like a "critic" or a "big thinker." This allows teams to debate concepts back and forth, transforming AI from a task automator into a true thought partner that amplifies rigor.

Instead of guessing at marketing copy, build an AI model of your ideal customer. By feeding it internal data like call transcripts and external data like forum posts, this "digital twin" can review and rewrite your marketing materials using the customer's exact language.

Instead of asking an AI tool for creative ideas, instruct it to predict how 100,000 people would respond to your copy. This shifts the AI from a creative to a statistical mode, leveraging deeper analysis and resulting in marketing assets (like subject lines and CTAs) that perform significantly better in A/B tests.

Instead of general analysis, feed your AI a defined customer persona (e.g., "Growth Gabby") and ask it to evaluate a competitor's website copy from that specific perspective. This uncovers messaging weaknesses that directly relate to your target audience's concerns, like complexity or pricing.

The best use for AI-generated customer personas is for early-stage concept validation, not initial need-finding. Use them to quickly screen many potential solutions before validating the most promising ones with real people. This speeds up innovation and keeps ideas confidential from competitors.