Tushy finds little sales cannibalization between its DTC site and Amazon because they serve different customer archetypes. Instead of forcing an 'Amazon shopper' to a .com site, brands should meet them where they are, focusing on mental and physical availability across all relevant channels.

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Businesses like jewelers mistakenly dismiss LinkedIn as purely for B2B. This is a flawed view because every professional on the platform is also a consumer ('a C'). This creates a significant, overlooked opportunity for direct-to-consumer sales in a less saturated environment.

Don't try to force customers to adopt new behaviors, like a boot-buyer purchasing sandals. Instead, focus on encouraging them to buy a second pair, a newer model, or an upgraded version of the product they already love. This audience-focused approach builds on existing loyalty and is far more effective.

Tushy actively measures the cross-channel impact of its advertising, discovering that top-of-funnel channels like Linear TV drive a greater sales lift on Amazon than digital channels like Meta. This is attributed to the demographic overlap between Linear TV viewers and typical Amazon Prime shoppers.

Large CPG players have slow, agency-driven feedback loops. Nimble DTC brands can win by rapidly testing creative, messaging, and offers online, gaining an insurmountable learning advantage. Speed itself becomes the strategic edge, not just a byproduct of being small.

For his second book, author Ramli John drove 77% of sales directly, bypassing Amazon. While Amazon offers volume, direct sales provide higher margins and, more importantly, invaluable customer data (like emails) that enables direct communication, feedback loops, and long-term community building.

TikTok Shop success creates a powerful "spillover" effect. Users see a product on TikTok, then search for it directly on Amazon for faster shipping. This high-intent, search-to-purchase behavior signals relevance to Amazon's algorithm, dramatically boosting the product's sales rank for key terms.

To balance platform and partner needs, think of your product as a mall. The mall provides a managed, curated discovery experience. But once a customer enters a specific "store" (a merchant's page), the merchant controls the environment completely, preventing cross-promotion of competitors.

AI will fragment the customer journey across countless platforms, moving purchases away from brand-owned websites. Retailers must build systems to manage inventory and product information across this decentralized landscape, not just focus on perfecting their own site experience.

Coterie treats its physical retail presence not just as a sales channel, but as a marketing tool. A well-placed product block acts like a billboard, driving discovery and funneling 10-12% of new customers back to their primary D2C subscription business.

Instead of fighting for shelf space in traditional retail (a 'red ocean'), identify and create new, unconventional distribution points like hotels, airlines, or golf courses. This 'blue ocean' strategy builds a brand moat with less competition by reimagining where a product can live.