Businesses like jewelers mistakenly dismiss LinkedIn as purely for B2B. This is a flawed view because every professional on the platform is also a consumer ('a C'). This creates a significant, overlooked opportunity for direct-to-consumer sales in a less saturated environment.
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The need for emotional connection isn't limited to consumer products. All software is used by humans whose expectations are set by the best B2C experiences. Even enterprise products must honor user emotions to succeed, a concept termed 'Business to Human'.
Marketers mistakenly assume B2B industries like finance are dull. In reality, these sectors are filled with compelling human stories about hopes, dreams, and innovation. The perceived lack of creativity is a massive competitive advantage for marketers willing to find and elevate these narratives.
Avoid pursuing prosumer and enterprise motions simultaneously. The optimal sequence is to first build massive bottoms-up love and brand trust with individual users. This creates internal champions within target companies, providing crucial momentum and turning a cold B2B sale into a pull-based motion.
B2B marketers typically target corporate emails, which are transient. LinkedIn newsletters are often sent to a user's personal, long-term email address associated with their account. This provides a durable and direct line of communication to a highly-guarded inbox that is difficult to access through other means.
Unless actively job hunting, your 'About' section should not be a resume. Instead, write it from your ideal client's perspective, focusing on the problems you solve and the services you offer. This transforms your profile from a CV into a powerful sales tool.
The line between B2B and B2C user experience has vanished. Users expect the same seamless, elegant digital interactions in their professional tools as they get from consumer apps. A modern design system enables B2B companies to deliver this consumer-grade experience, even with complex product catalogs.
Demystify LinkedIn by treating it as a physical conference. Your profile is your professional attire, your content is your keynote speech, and commenting on others' posts is networking during the coffee break. This makes platform functions intuitive and purpose-driven.
Short YouTube videos answering a single, specific question (e.g., "How to update your LinkedIn profile") rank high in Google search. This attracts senior executives who, despite learning the process, will pay for a done-for-you service to save time.
To break through the noise of modern influencer marketing, target less-obvious platforms. Instead of competing for attention on Instagram and TikTok, pitch YouTubers and Substack writers who receive fewer inquiries. This approach increases your chances of getting noticed and securing features without a budget.
Unlike many private sector roles, a state CPO serves two distinct customer bases. They build B2C digital services directly for constituents while also developing a B2B platform-as-a-service to be adopted by other state agencies, requiring separate strategies for product marketing and adoption.
