Tushy finds little sales cannibalization between its DTC site and Amazon because they serve different customer archetypes. Instead of forcing an 'Amazon shopper' to a .com site, brands should meet them where they are, focusing on mental and physical availability across all relevant channels.
Before investing in expensive brand tracking tools, marketers can get a directional sense of brand health by monitoring branded search volume. An increase in people searching for your brand name on Google or Amazon, especially after a top-of-funnel campaign, is a strong, low-cost indicator of growing awareness.
For brands with one main product, Black Friday success hinges on two fundamentals. First, deeply understand your unit economics to define a clear target CAC/ROAS. Second, present an offer so simple it requires zero cognitive load. Any customer confusion immediately kills the sale.
Tushy develops viral brand campaigns by filtering ideas through a critical lens: 'Would people outside this room actually care and talk about this?' They embrace a performance mindset, taking many 'shots on goal' to find ideas with true cultural resonance, even tracking metrics like 'post shares' in ad accounts.
Tushy's out-of-home truck campaign isn't a 'spray and pray' tactic. The trucks use GPS and geofencing to ping nearby mobile device IDs. These IDs are then matched to home IP addresses to track subsequent website visits, providing directional data on the campaign's effectiveness and demystifying OOH measurement.
Tushy actively measures the cross-channel impact of its advertising, discovering that top-of-funnel channels like Linear TV drive a greater sales lift on Amazon than digital channels like Meta. This is attributed to the demographic overlap between Linear TV viewers and typical Amazon Prime shoppers.
Tushy's growth and brand teams collaborate to ensure ads drive performance without damaging long-term brand equity. They moved away from certain high-performing creative after asking if it created the right 'memory structure' for an increasingly premium product, prioritizing long-term perception over short-term wins.
Tushy's BFCM ad strategy involves three layers: 1) Keep top-performing evergreen ads running as-is to capture momentum. 2) Create simple offer-based variations of those winners using text overlays. 3) Launch a diverse portfolio of net-new concepts to achieve 'horizontal scale' and find new winners.