The most powerful way to build a business is to focus on a 'divine lever'—an action that is both a causal force for growth and is objectively good, serving demand purely without self-centered motives. This creates a sustainable, meaningful foundation for a company.
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Traditional business planning fails because it focuses on intellectual exercises like metrics and behaviors. A more powerful approach grounds the plan in purpose-driven questions about service and mission, providing stronger motivation than numbers alone.
The 20th-century view of shareholder primacy is flawed. By focusing first on creating wins for all stakeholders—customers, employees, suppliers, and society—companies build a sustainable, beloved enterprise that paradoxically delivers superior returns to shareholders in the long run.
The current movement towards impact-focused business is not just a trend but a fundamental economic succession. Just as the tech revolution reshaped global industries, the impact revolution is now establishing a new paradigm where companies are valued on their ability to create both profit and positive contributions to society and the planet.
Business is a unique domain where you can pursue selfish goals (building a large, profitable company) and selfless ones at the same time. By building a successful company with ethical, people-first practices, you force competitors to adopt similar positive behaviors to compete, thereby improving the entire industry for everyone.
Focusing relentlessly on giving value to your audience without expecting an immediate return is the foundation of brand building. This selfless approach, embodied by the "jab, jab, jab, right hook" model, ultimately creates more selfish gain (sales, reputation) than a transactional, sales-first mindset ever could.
Constantly focusing on your one 'divine lever' acts as a global optimizing function. It forces a unique and often strange set of business decisions that, while confusing to outsiders, creates a company shape that is perfectly and defensibly fit to serve demand over the long term.
Beyond finding a market gap, leaders should ask what unique imprint their company leaves on the world. The most powerful justification for a company's existence is providing an essential contribution that no one else would. This reframes the mission from a business goal to an indispensable purpose.
Unlike typical business activities that expend energy and require recharging, focusing on a 'divine lever' or an objective good is energizing. This intrinsic motivation pulls you through challenges and fuels obsession over the long term, creating a sustainable advantage against burnout.
A primary cost of focusing on a 'divine lever' isn't financial delay, but social and professional illegibility. Your business decisions, shaped by this internal conviction, will not make sense to outsiders operating with traditional business logic, making it difficult to explain your strategy.
Long-term business sustainability isn't about maximizing extraction. It's about intentionally providing more value (51%) to your entire ecosystem—customers, employees, and partners—than you take (49%). When you genuinely operate as if you work for your employees, you create the leverage for sustainable growth.