Standard preparation often focuses on contingency planning for what could go wrong. A more effective technique is to spend time envisioning and planning for what you will do when things go right. This cognitive shift directs your brain toward success and better prepares you to capitalize on positive moments.

Contrary to 'positive thinking,' this method involves identifying everything that could go wrong for each step required to succeed. By proactively creating solutions for these risks, you significantly increase your overall probability of success and de-risk your goals.

The goal of a competitive figure skater isn't just to "win gold," it's to execute a "clean program." This is achieved by mentally rehearsing every step of the performance. Professionals should similarly focus on visualizing the flawless execution of necessary tasks, as this process-oriented mindset is what leads to the desired outcome.

Research shows that simply visualizing a desired outcome lowers blood pressure and relaxes the body, making you less motivated to take action. Elite athletes use visualization not to dream of the trophy, but to mentally rehearse overcoming specific obstacles they will face during performance.

Contrary to avoiding negative thoughts, contemplating dire situations and planning for them is a healthy mental exercise. This proactive problem-solving removes the element of surprise, builds confidence, and creates a sense of control, enabling faster and more certain action during an actual crisis.

Shiffrin uses two distinct forms of visualization. She imagines winning during grueling gym sessions for motivation. But for performance, her visualization is purely technical—dreaming about the perfect execution of turns, which she practices daily by watching video.

Instead of only focusing on success, top performers mentally and physically rehearse potential obstacles. Michael Phelps practiced swimming with broken goggles. By pre-planning a response ("if my goggles leak, I will count my strokes"), he could execute without panic when it actually happened, turning a crisis into a manageable event.

Top performers use visualization not just for positivity, but to mentally rehearse a successful call, including matching the client's energy and anticipating the conversational flow. This proactive mental preparation shapes the actual results of the interaction.

Techniques like visualization are not just for coping with trauma. They are the same high-performance tools used by elite athletes and performers. This shows that survival skills can be directly repurposed for achieving excellence, bridging the gap between coping and performing.