Chasing high follower counts and likes is a vanity metric. A social media post with only four likes can be a massive success if one of those likes converts into a paying client. The goal isn't broad appeal; it's connecting with the right individuals who can drive business results.
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A text-only LinkedIn post with low engagement but a strong problem-solution focus can generate significant sales pipeline. This is because it targets a niche audience with a specific pain point, making vanity metrics like likes and views misleading indicators of business impact.
Don't treat influence as a vague metric like followers. Define it operationally as the probability that your audience will take a desired action—from a 'like' to a purchase. All content should aim to increase this probability.
Platforms like TikTok have shifted the paradigm where success is tied to each post's individual merit, not the creator's follower base. A single viral video can generate massive reach and sales, even if other posts have low engagement, a trend now adopted by LinkedIn, YouTube, and others.
Redefine the ROI of content and public appearances. Instead of aiming for mass appeal and vanity metrics like follower counts, focus on the profound, life-altering impact you can have on a very small number of people. This reframes the purpose from acquisition to impact.
Vanity metrics like views don't drive business results. A better approach is to focus on "conversation metrics"—the quality and quantity of interactions in comments and DMs. Speed and personalization in responses build relationships and are a stronger indicator of impact.
Gaining millions of views is a vanity metric if the audience isn't engaged or aligned with business goals. Instead of pursuing fleeting viral moments, focus on consistent content that cultivates a real community. That engaged community, not a passive audience, can eventually be converted into customers.
During a maternity leave, the speaker stopped posting on social media and discovered her sales and list growth remained consistent. The instant feedback of likes and comments was a "dopamine hit," but Pinterest was the quiet engine actually driving 80% of the results, revealing a major misalignment of time and effort.
Don't judge a post's value solely on likes and comments. A post promoting a newsletter might get few likes but generate hundreds of contacts, making it a perfect candidate for a Thought Leader Ad.
Stop debating followers versus community. Treat followers as the first step in a conversion process where the goal is to nurture them from passive observers into active community members, brand advocates, and ultimately, customers. The real relationship-building begins post-follow.
While social media challenges are framed around metrics, their most significant outcomes are often intangible. The real wins include forming business partnerships, raising capital, and building genuine relationships with peers—benefits that far outweigh simply gaining new followers.