Founders must consider their sales motion (e.g., PLG vs. enterprise sales-led) when designing the product. A product built for one motion won't sell effectively in another, potentially forcing a costly redesign. This concept extends "product-market fit" to "product-market-sales fit."

The trust you've built with current customers allows them to share raw industry insights and market intelligence that prospects won't. This feedback loop is invaluable for product development, competitive strategy, and identifying new opportunities.

Instead of choosing between Product-Led Growth (PLG) and Sales-Led Growth (SLG), companies should treat them as a portfolio. Test both motions and continuously invest where you see incremental ROI, rather than treating them as mutually exclusive strategies.

For companies with multiple products, positioning cannot begin until the go-to-market strategy is set. You must first decide if you have a lead "wedge" product with add-ons (like early Salesforce) or if you're selling an integrated platform. This foundational business decision precedes any messaging work.

Being product-led is not about specific tactics, but about prioritizing customer outcomes. This focus on creating happy customers naturally drives revenue and growth, making the approach universally beneficial for any business seeking long-term success.

Instead of reacting defensively when a customer mentions a competitor, use it to probe their underlying needs. Asking 'What do you like about it?' helps differentiate between a critical feature gap ('the steak') and a superficial want ('the sizzle'), keeping you focused on solving real problems.

Instead of broad surveys, interview 10-12 satisfied customers who signed up in the last few months. Their fresh memory of the problem and evaluation phases provides the most accurate insights into why people truly buy your product, allowing you to find patterns and replicate success.