After their first product failed, the Zipline founders completely shut down their company before finding a new idea. They evaluated opportunities based on which unsolved problem would be most detrimental to humanity, a mission-driven approach that led them to life-saving logistics.
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Zipline initially planned to deliver all medical products. Rwanda's Minister of Health demanded they "just do blood," a product with acute logistical challenges. This customer-enforced focus on a single, high-stakes problem was critical to their initial market validation and success.
The founders initially focused on building the autonomous aircraft. They soon realized the vehicle was only 15% of the problem's complexity. The real challenge was creating the entire logistics ecosystem around it, from inventory and fulfillment software to new procedures for rural hospitals.
Prepared's founder faced 'no's' from customers, investors, and parents. He persisted not because he was trying to build a company, but because of a stubborn, personal passion to solve a problem—believing he could make things 'slightly better' even if he ultimately failed.
Instead of optimizing for a quick win, founders should be "greedy" and select a problem so compelling they can envision working on it for 10-20 years. This long-term alignment is critical for avoiding the burnout and cynicism that comes from building a business you're not passionate about. The problem itself must be the primary source of motivation.
Instead of chasing trends or pivoting every few weeks, founders should focus on a singular mission that stems from their unique expertise and conviction. This approach builds durable, meaningful companies rather than simply chasing valuations.
Beyond finding a market gap, leaders should ask what unique imprint their company leaves on the world. The most powerful justification for a company's existence is providing an essential contribution that no one else would. This reframes the mission from a business goal to an indispensable purpose.
Instead of searching for a market to serve, founders should solve a problem they personally experience. This "bottom-up" approach guarantees product-market fit for at least one person—the founder—providing a solid foundation to build upon and avoiding the common failure of abstract, top-down market analysis.
A visionary founder must be willing to shelve their ultimate, long-term product vision if the market isn't ready. The pragmatic approach is to pivot to an immediate, tangible customer problem. This builds a foundational business and necessary ecosystem trust, paving the way to realize the grander vision in the future.
Maintain a running list of problems you encounter. If a problem persists and you keep running into it after a year, it's a strong signal for a potential business idea. This "aging" process filters out fleeting frustrations from genuinely persistent, valuable problems.
The most enduring companies, like Facebook and Google, began with founders solving a problem they personally experienced. Trying to logically deduce a mission from market reports lacks the authenticity and passion required to build something great. The best ideas are organic, not analytical.
