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Before evaluating AI tools, Wrike's CMO Christine Royston first ensures her team has the right skills, is structured correctly, and has clear metrics for success. This foundational, people-first step is often skipped in the rush to adopt new technology.

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Instead of hiring a 'Chief AI Officer' or an agency, the most successful GTM AI deployments empower existing top performers. Pair your best SDR, marketer, or RevOps person with AI tools, and let them learn and innovate together. This internal expertise is more valuable than any external consultant.

Don't evaluate your team's AI readiness as a standalone capability. True AI strategy requires a deep understanding of customer problems and unique value. Without strong core product competencies, AI adoption is merely tactical, not strategic.

Effective AI integration requires first upskilling existing marketing teams in "AI literacy" so they can understand workflows and evaluate tools. Only then should leaders augment the team with specialized external talent (consultants, vendors) to fill specific gaps, rather than hiring a single "AI expert" who lacks business context.

Jumping into AI tools without a marketing strategy and documented workflows leads to noise and frustration, not efficiency. AI should be used to augment existing team members and up-level well-defined processes, not to automate a broken system.

Rushing to adopt AI tools without a clear strategy and established workflows leads to chaos, not efficiency. AI should be the fourth step in a system, used to strategically uplevel your team and enhance proven processes, rather than just creating more noise or automating a broken system.

Companies once hired siloed 'digital experts,' a role that became obsolete as digital skills became universal. To avoid repeating this with AI, integrate technologists into current teams and upskill existing members rather than creating an isolated AI function that will fail to scale.

Sales expert Colleen Stanley advises that adapting a sales team to AI isn't about tools, but about people. The first step is to modify the hiring process to screen for candidates with a high ability and desire to learn. She also warns against hiring "lone rangers" who hoard information, as teamwork is essential for mastering AI quickly.

Don't start by asking for a budget or hiring an AI expert. The critical first step for any CRO or CMO is to roll up their sleeves, pick one tool, and personally manage the 30-day training and deployment process. This builds essential, foundational knowledge.

To ensure AI adoption is a core competency, formally integrate it into your team's operating system. Webflow is redoing its career ladder to make AI fluency a requirement for advancement, expecting team members not just to use tools but to lead, own, and push the boundaries of AI in their work.

Instead of being swayed by new AI tools, business owners should first analyze their own processes to find inefficiencies. This allows them to select a specific tool that solves a real problem, thereby avoiding added complexity and ensuring a genuine return on investment.